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| Salesforce jumps on the Twitter-for-CRM bandwagon |
Salesforce has added a new application to its "app exchange" so that clients who use its Service Cloud product can better wrangle Twitter for customer service purposes. It'll be available this summer. With the app, called Salesforce CRM for Twitter, clients can monitor Twitter messages that pertain to their company, aggregate the replies and conversations around those messages, and then respond to the inquiries and complaints and whatnot. Service Cloud already helps clients keep tabs on the likes of Facebook, Blogger, and Web forums.
Source: CNET
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[Full Article]
Mar-23-2009 |
| NetSuite Unveils SuiteCloud |
NetSuite Inc., a provider of on-demand business management software, announced the SuiteCloud Ecosystem, a comprehensive offering of on-demand products, development tools and services designed to help customers and commercial software developers take advantage of the significant economic benefits of Cloud computing. Based on NetSuite, the world's most widely used Software-as-a-Service (SaaS) ERP Suite, SuiteCloud enables customers to run their core business operations in the Cloud, and software developers to target new markets quickly with newly created mission-critical business applications built on top of mature and proven business processes.
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[Full Article]
Mar-22-2009 |
| Morph Labs Delivers On-Demand CRM |
Morph Labs announced the beta release of its on-demand CRM delivered as a service through the Morph Application Platform (MAP), the company's on-demand Platform as a Service technology that provides businesses with a complete environment for hosting Web applications. Users can subscribe to the service, sign in to the application, and immediately get down to business. Aimed at teams who do not have an IT staff and organizations comfortable with using open source software, Morph eXchange, a portal for on-demand business applications, delivers an on-demand CRM combined with Morph Labs' fully managed, secure, and highly available platform.
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[Full Article]
Mar-22-2009 |
| Richardson Releases New CRM Sales Call Planning Module |
Richardson, a sales training and performance improvement firm, announced the launch of the Richardson SalesCallPlanner, an online, real-time planning and training solution that integrates with all major Client Relationship Management (CRM) platforms to help maximize every sales call. With longer sales cycles and the importance of closing every possible opportunity, the Richardson SalesCallPlanner enables sales professionals to strategically envision, map out, and prepare for key customer calls. With a simple click, sales professionals gain access to a step-by-step planning process and a series of just-in-time training, videos, audio, and coaching reinforcement tools to organize and prepare dialogues that drive results.
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[Full Article]
Mar-22-2009 |
| SEDONA Expands Sales and Support Teams to Meet Growing Demand for CRM |
SEDONA Corporation, a provider of turnkey Customer and Member Relationship Management (CRM/MRM) solutions for banks and credit unions, announced that the Company has recently expanded its sales and support teams to meet growing demand for CRM/MRM within the financial services industry. As part of this expansion, SEDONA is pleased to announce the recent hiring of additional personnel in the areas of marketing, sales, product management and customer support.
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[Full Article]
Mar-08-2009 |
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