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Captaris® Alchemy®: Document Management Software
by: Captaris, Inc..

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

Customer Support Solution
by: Extraview Corporation.


	Topics related to your search: Customer Relationship Management (CRM) \| Workflow Automation \| Sales Management \| Customer Service (General) \| Customer Data Integration \| Business Process Management (BPM) \| Help Desk and Call Management \| Call Center Management \| Sales Force Automation (SFA) \| Enterprise Resource Planning (ERP)

CRM Built for Sales :The Executive Guide to Selecting CRM that Meets Sales Needs

by CDC Software - Ross Enterprise

October 2008 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

(WHITE PAPER)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Pivotal CRM (E-mail this company)

November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.

(WHITE PAPER)

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How to Ensure That Your Employees Will Want to Use CRM

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This paper outlines the technology building blocks that will enable you to create an information-rich environment that empowers your workforce to perform at its peak and use data to its fullest--without having to become IT experts.

(WHITE PAPER)

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Take the Fast Track to Easy CRM and ERP Integration

by Cast Iron Systems

September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.

(WEBCAST)

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Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI

by OnDemand Software

April 2008 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.

(WHITE PAPER)

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Sales Performance Optimization - Success in Action Case Study: TeleTracking Technologies

by Landslide Technologies, Inc.

June 2008 - (Free Research) TeleTracking Technologies, world leader in patient flow automation, delivers groundbreaking technology and flow redesign which reduces hospital overcrowding.

(CASE STUDY)

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

(SOFTWARE PRODUCT)

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Overcoming the Challenges of Green Procurement through eProcurement

by Dimension Data Global

October 2008 - (Free Research) This eBook explains nine eProcurement best practices and demonstrates how they will help you reduce environmental waste and implement and manage your Green purchasing programme.

(WHITE PAPER)

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It’s All about the Salesperson: Taking Advantage of Web 2.0

by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Ross Enterprise

September 2008 - (Free Research) In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system.

(WHITE PAPER)

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How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a Growth Strategy

by Oracle Corporation

August 2008 - (Free Research) Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Customer Information Quality Protection and Assessment

by Datanomic

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.

(SOFTWARE PRODUCT)

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IT HelpDesk Solution

by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

(ASP & SOFTWARE PRODUCT)

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Bug Tracker Solution - Comprehensive Bug Tracking and Change Management

by Extraview Corporation (E-mail this company)

As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Vtrenz, A Silverpop Solution Marketing Automation for Lead Generation

by Vtrenz, Inc

Vtrenz helps you maximize your marketing efforts, improve your efficiencies, increase revenue and accelerate the lead-to-sale timeline.

(SOFTWARE PRODUCT)

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Buyers Guide to Small Business Phone Systems

by Cisco Systems, Inc.

October 2008 - (Free Research) Small business telephone systems are available in a variety of configurations, offering an ever-growing range of features and benefits. This paper serves as a quide to getting the best phone system for your company.

(WHITE PAPER)

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Customer Support solution

by Extraview Corporation

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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ExtraView Bug Tracker

by Extraview Corporation

The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.

(ASP & SOFTWARE PRODUCT)

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ExtraView IT HelpDesk

by Extraview Corporation

(ASP & SOFTWARE PRODUCT)

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP

by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.

(HARDWARE PRODUCT)

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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Secure Internet Single Sign-On for Salesforce CRM

by Ping Identity Corporation

November 2008 - (Free Research) Identity management software has proven itself in terms of functionality, cost savings, user experience and security. PingFederate is a software solution installed on-premise and PingConnect is an on-demand managed service.

(WHITE PAPER)

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