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Results for keyword: CRM Resource Tools

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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.


	Topics related to your search: Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Customer Service (General) \| Enterprise Resource Planning (ERP) \| Customer Experience Management (CEM) \| Sales Management \| Workflow Automation \| Sales Force Automation (SFA) \| Customer Information Management/ Customer Databases \| Technology ROI Tools

White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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The Third Stakeholder: The End-User’s Impact on CRM ROI

by Knoa Software

September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.

(WHITE PAPER)

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

(SOFTWARE PRODUCT)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper explains how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, increase productivity, contributing revenues.

(WHITE PAPER)

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Enterprise Marketing Management (EMM): Effectively Strategize and Execute Marketing Activities

by Aprimo, Inc.

June 2008 - (Free Research) An EMM application can lead marketers through a process of translating a creative/business strategy into a concrete set of marketing outputs.

(WHITE PAPER)

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It’s All about the Salesperson: Taking Advantage of Web 2.0

by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

(WHITE PAPER)

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Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool

by BlackBerry

March 2008 - (Free Research) adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution™.

(CASE STUDY)

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Microsoft Dynamics CRM Online ® Webcast

by Microsoft

June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?

(WEBCAST)

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Microsoft Dynamics CRM Online ® Offer

by Microsoft

May 2008 - (Free Research) Download this free trial of Microsoft Dynamics CRM Online with enhanced customer relationship management capabilities. Test-drive this Microsoft hosted solution & find out what small business decision makers are buzzing about.

(WHITE PAPER)

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Data Migration Guidebook: Research, Best Practices and ROI

by Informatica

May 2008 - (Free Research) This guidebook is designed to help companies identify and understand the benefits of using Informatica for data migration and ways to maximize those benefits.

(WHITE PAPER)

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SL Case Study: InScope Solutions

by Microsoft Dynamics

September 2008 - (Free Research) Read how a growing IT service firm decreased its auditing time and gained $10 million in revenue growth after deploying a solution using Microsoft Dynamics SL.

(CASE STUDY)

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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience

by Knoa Software

September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.

(WHITE PAPER)

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ERP - A Poplular Choice for Midmarket Business

by SAP America Inc

September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.

(E-LEARNING TUTORIAL)

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent

by Microsoft Dynamics

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

(CASE STUDY)

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Software as a Service Dramatically Improves CRM Success

by Oracle Corporation

August 2008 - (Free Research) This Yankee Group white paper explores what companies must do beyond software as a service (SaaS) solutions to improve sales effectiveness, increase customer satisfaction and provide a differentiated customer experience.

(WHITE PAPER)

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Surviving and Thriving in a Challenging Market: How Customer-centric Strategies Can Help Financial Services Firms Weather Market Volatility and Economic Uncertainty

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper explains how financial services firms across the industry and around the globe can use customer-centric strategies and CRM tools to maximize the value and loyalty of their client base and gain insight into new areas of opportunity.

(WHITE PAPER)

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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper explains how organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base, get insight into new areas of opportunity, and do more with less.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Customer Relationship Management - Integration for a Customer Centric View

by Sage (UK) Limited

August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.

(WHITE PAPER)

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Rapid E-Learning: Maturing Technology Brings Balance and Possibilities

by Adobe Systems, Inc.

March 2008 - (Free Research) Rapid e-learning tools have become more robust and are no longer considered a simplified tool for small to medium sized businesses. Learn how rapid e-learning can make a significant contribution to the training efforts in your organization.

(WHITE PAPER)

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How Empowering Customer-facing Employees Leads to Extraordinary Results: Empowerment as a Growth Strategy

by Oracle Corporation

August 2008 - (Free Research) Discover why empowering key customer-facing employees is the new path to achieving extraordinary, sustainable results. Read this white paper to learn four best practices on how establish an employee empowerment strategy.

(WHITE PAPER)

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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E-Guide: A Batch File to Back up All Active-State BlackBerry Databases

by BlackBerry

September 2008 - (Free Research) This E-Guide, brought to you by SearchDomino and BlackBerry, will teach you how to create a LotusScript agent that will make a DOS batch file automatically back up all your active BlackBerry databases to a specified folder.

(WHITE PAPER)

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What you Need to Know about Launching Network Systems Management Solutions

by CITTIO

September 2008 - (Free Research) This whitepaper examines the management issues of Big 4 NSM mega-suites (namely HP OpenView, IBM Tivoli, CA Unicenter and BMC Patrol) and discusses how a 21st century NSM solution can make your Operations team more productive.

(WHITE PAPER)

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