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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

Cisco ASA 5500 Series
by: Cisco Systems, Inc..


	Topics related to your search: Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Customer Service (General) \| Network Management \| Business Intelligence Solutions \| Telephony/ CTI/ VOIP \| Marketing Management \| Customer Experience Management (CEM) \| Unified Communications / Voice & Data Convergence \| Enterprise Resource Planning (ERP)

The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Pivotal CRM (E-mail this company)

November 30, 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.

(WHITE PAPER)

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Ross Enterprise ERP - Enterprise Resource Planning

by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.

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Business Agility as Growth Enabler: How Can Midsize Firms Manage Change in an Increasingly Demanding World?

by SAP America Inc

August 2008 - (Free Research) Your company’s ability to meet changing customer requirements and drive revenue growth in a continually changing environment is essential. This whitepaper examines the related issues of growth and flexibility from a number of perspectives.

(WHITE PAPER)

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Why CRM? The Business Case for Customer Relationship Management

by Oracle Corporation

September 2008 - (Free Research) This paper makes the case that companies that understand the strategic value of CRM technology to achieve dramatic increases in revenue, productivity, and customer satisfaction will have a significant lead on those who lag in the adoption of CRM.

(WHITE PAPER)

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This paper explains, CRM is first and foremost a strategy, and CRM technology enables and supports this unique business strategy--not the other way around.

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Ross Enterprise

September 2008 - (Free Research) In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system.

(WHITE PAPER)

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Key Considerations When Mobilizing Small or Medium Sized Business

by BlackBerry

March 2008 - (Free Research) Download this white paper to learn about the key issues that small and medium-sized companies need to consider when evaluating a wireless solution and discover ways in which the BlackBerry solution can maximize business and ROI.

(WHITE PAPER)

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CRM Your Salespeople Will Love

by Oracle Corporation

August 2008 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.

(WHITE PAPER)

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10 Reasons to Get Your Support Software as a Service

by Parature, Inc.

May 2008 - (Free Research) Explore the top 10 reasons you should get your software as a service. Learn how you can leverage key application, accelerate ROI and achieve global availability with an on-demand model.

(WHITE PAPER)

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Oracle Social CRM Demo

by Oracle Corporation

November 2008 - (Free Research) View this demo to learn how SaaS Applications can leverage web 2.0 technologies to help salespeople generate leads, identify references and collaborate in order to close a deal without having to enter or share data.

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Accelerating Enterprise Application ROI

by OnDemand Software

April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform.

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Delivering Customer Value: Innovative Approaches to Maintain Competitive Success

by SAP America Inc

February 2008 - (Free Research) Delivering customer value requires continuing attention and focus if a company is to prosper into the next generation. Learn three essential steps from IDC that companies need to take to sharpen the value proposition they offer to their customers.

(WHITE PAPER)

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What You Need to Know to Become More Productive

by Cisco Systems, Inc.

October 2008 - (Free Research) This paper offers several strategies for IT managers to consider in increasing company productivity.

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Podcast: Emerging Media Series, Issue Two: Blogs and Real Simple Syndication Report

by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research) This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.

(PODCAST)

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Emerging Media Series: How Blogs and Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions

by KnowledgeStorm Webinars (E-mail this company)

September 2006 - (Free Research) This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.

(ANALYST REPORT)

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Eight Strategies for First Rate Customer Service

by Cisco Systems, Inc.

February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

(WHITE PAPER)

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Serena Mariner On Demand 2008

by SERENA Software, Inc.

March 2008 - (Free Research) Serena Mariner is a highly functional on demand Project Portfolio Management Solution. It brings total visibility to your projects, people, and costs, enabling you to more effectively plan, manage and deliver a greater return on your business activities.

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Winning Strategies for Customer Responsiveness - An Article from IQ Magazine

by Cisco Systems, Inc.

February 2008 - (Free Research) A basic platform for successful customer responsiveness is an IP-based call center, also known as a customer contact center.

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Cable Communications Industry: Meeting the critical needs of today's cable operators

by MapInfo Corporation

September 2008 - (Free Research) This white paper details how using location intelligence solutions can assist in the successful rollout of telecommunications services.

(WHITE PAPER)

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Emerging Media Series: How Blogs & Real Simple Syndication (RSS) Impact B2B Technology Purchase Decisions

by KnowledgeStorm, Inc (E-mail this company)

(ANALYST REPORT)

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Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report

by KnowledgeStorm, Inc (E-mail this company)

(PODCAST)

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The Benefits of Carrier-Grade On-Device Network Management Systems in Telecommunications

by Tail-f Systems

November 2008 - (Free Research) Telecommunications industry personnel will find this paper useful for understanding the requirements for on-device network management systems in the context of the business and technical expectations of network operators that drive these requirements.

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Commerzbank: Managing Credit Risk and Increasing Operational Efficiency

by EMC Corporation

June 2008 - (Free Research) For Commerzbank streamlining the corporate credit lines to corporations and institutions, streamlining the corporate credit lending process to reduce paper and drive down costs had become a top priority.

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Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure

by Tableau Software

February 2008 - (Free Research) Learn how FiberTower tapped into the power of Tableau’s software for visual analysis and web-based analytics to determine cell tower site selection. With Tableau’s capabilities the analysis team was able toefficiently investigate thousands of potential cell tower sites and make the best investment decisions.

(CASE STUDY)

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IBM System Storage DS Family-Telecommunications

by IBM

September 2008 - (Free Research) In this whitepaper learn how the IBMSystem Storage DS Family is designed to help businesses optimize storage infrastructure, leverage information, mitigate risk and enable business flexibility.

(WHITE PAPER)

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