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Results for keyword: Call Center Customer Support Reps Software

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Customer Support Solution
by: Extraview Corporation.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.


	Topics related to your search: Call Center Management \| Customer Service (General) \| Customer Relationship Management (CRM) \| Help Desk and Call Management \| Contact Center Management \| On-line Customer Support \| Customer Interaction Management \| Business Process Management (BPM) \| Sales Force Automation (SFA) \| Sales Management

Editorial: Top 10 Reasons to Find Another Vendor

by Storage Magazine

October 2008 - (Free Research) Top 10 reasons to find another vendor.

(WHITE PAPER)

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Drive Sales Performance: Keys to preparing your reps for today's sale environment

by SAVO Group

September 2008 - (Free Research) View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.

(WEBCAST)

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Presentation Transcript: Drive Sales Performance: Keys to Preparing Your Reps for Today's Sales Environment

by SAVO Group

October 2008 - (Free Research) This transcript is from the webcast entitled by the same name. It focuses on how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.

(WHITE PAPER)

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IRMC Used VMware Virtual Desktop Infrastructure to Virtualize its Call Center Operations

by AMD and VMware, Inc (E-mail this company)

March 2008 - (Free Research) IRMC used VMware Virtual Desktop Infrastructure to virtualize its call center operations and support multiple call centers from a central data center, reducing IT costs while improving flexibility and competitiveness.

(CASE STUDY)

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Virtual Call Center - Five Simple Strategies to Make Your Support Center Callers Smile

by Angel.com

October 2008 - (Free Research) This paper highlights five simple strategies any organization should consider to cost-effectively increase the level of service of their support lines.

(WHITE PAPER)

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Best Practices for Remote Support and Services

by Citrix Online - GotoAssist

July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.

(CASE STUDY)

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Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations

by CosmoCom, Inc.

October 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.

(WHITE PAPER)

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Integrating Unified Communications into Business Applications to Improve Customer Service

by IBM

September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.

(VIDEOCAST)

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

(SOFTWARE PRODUCT)

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IFS Applications - Supply Chain Management

by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.

(SOFTWARE PRODUCT)

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IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

by Avaya Inc.

July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

(WHITE PAPER)

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Roadmap for Implementing a Multi-Site IP Contact Center

by Avaya Inc.

May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.

(WHITE PAPER)

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OASIS Workers Comp; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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OASIS Property and Casualty; Claims Processing System

by Delphi Technology, Inc. (E-mail this company)

OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets.

(ASP & SOFTWARE PRODUCT)

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Give Me Something I Can Use: Sales Workstyle Management (SWM) as the Conduit to Higher Acceptance, Regular Use, and Increased Sales among Salespeople.

by Landslide Technologies, Inc.

June 2008 - (Free Research) SWM represents just what it says - a focus on the workstyles of salespeople to support them and help them in closing more business.

(WHITE PAPER)

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Case Study: Children’s Memorial Hospital

by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.

(CASE STUDY)

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Products and Services: ERP for Importers, Manufacturers and Distributors

by Xperia

June 2008 - (Free Research) Xperia is a leading provider of enterprise software solutions, applications and services that enable businesses to maintain a competitive advantage and deliver operational efficiencies that produce bottom line results.

(WHITE PAPER)

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North Shore Medical Center Provides Better Support with AMD Processor-based Solutions

by VMware, Inc.

August 2008 - (Free Research) Thanks to VMware, North Shore Medical Center provides better support for physicians and healthcare professionals while improving data center management with Advanced Micro Devices processor-based solutions.

(WHITE PAPER)

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Security Implications of the Virtualized DataCenter

by F5 Networks

September 2008 - (Free Research) The concept that virtual operating environments are just as secure as their physical counterparts can be a very expensive and destructive fallacy. Read why Today's system and security administrators need to begin focusing on virtual security.

(WHITE PAPER)

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E-Book: Capitalizing on Unified Communications in the Call Center

by CosmoCom, Inc.

November 2008 - (Free Research) In this E-book, find out how unified communications (UC) is altering the call center technology landscape and how some organizations have successfully adopted UC to extend the call center into the enterprise.

(WHITE PAPER)

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Think. Think Different. Think Again. Sales 2.0 Whitepaper Part 2

by Landslide Technologies, Inc.

June 2008 - (Free Research) This paper attempts to offer the cautionary warning that what has worked in your past may not serve your current sales reps as well today, and could actually hurt their performance.

(WHITE PAPER)

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Gaining the Competitive Edge: Achieving Reverse Logistics Excellence

by Integrated Warehouse Solutions

April 2008 - (Free Research) Many companies view the reverse supply chain as cumbersome & unmanageable, so they outsource the 'problem' instead of managing it internally. That is changing. This paper outlines how Reverse Logistics has become the focal point of many...

(WHITE PAPER)

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Dispatch Direct: Service Call Dispatching

by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.

(SOFTWARE PRODUCT)

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