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Results for keyword: Case Studies On Call Centers

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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP
by: F5 Networks.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.


	Topics related to your search: Customer Service (General) \| Business Process Management (BPM) \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Technology ROI Tools \| Storage Management \| Enterprise Systems Management \| Enterprise Resource Planning (ERP) \| Remote Access Technologies \| Data Center Management \| Disk-based Backup & Storage/ RAID

Case Study: Children’s Memorial Hospital

by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.

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Improving Productivity with Maintenance Management Software, A Case Study

by Thinkage Ltd.

March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.

(WHITE PAPER)

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Case Study: Protecting a VMware® virtualized data center with host intrusion defense

by Third Brigade

September 2008 - (Free Research) Check out this webcast to learn how host intrusion detection and prevention systems (IDS/IPS) can help your organization effectively secure virtualized data centers.

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Case Study: Ennis Knupp + Associates

by ABS Associates, Inc.

August 2008 - (Free Research) This case study details how one company addressed unsatisfactory support from its service provider by partnering with ABS.

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ESG Brief: Case Studies on Backing Up VMware®

by SEPATON

August 2008 - (Free Research) This report is a must-read for companies struggling to back up their virtualized server environments. Learn how SEPATON has its sights set on solving the backup challenges of virtual server implementations—in particular, VMware environments—with VTL.

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ShopVue Case Study

by Casco Development, Inc.

September 2008 - (Free Research) This case study is based on a leading, Midwestern manufacturer of dental instruments who was in need of a new Enterprise Resource Production system. Learn how Casco’s ShopVue, was their solution because it is designed specifically for manufacturers.

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Case Study - Small Business Values Safety Net for Mission Critical BlackBerry Deployment

by BlackBerry

March 2008 - (Free Research) Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.

(WHITE PAPER)

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Improving Facilities Maintenance Management, a Case Study

by Thinkage Ltd.

March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.

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Air-Cooled High-Performance Data Centers: Case Studies and Best Methods.

by Intel Corporation

August 2008 - (Free Research) From this video you will come to know how Intel® Centrino® 2 processor technology for mobile computing is not just a processor, but a revolutionary technology made up of a dual-core processor, chipset, and integrated wireless.

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Lion Nathan Distills Powerful Business Advantages with HP and Microsoft Unified Communications Solutions

by Hewlett-Packard Company

June 2008 - (Free Research) In this case study learn how Lion Nathan improved communication efficiency, achieved greater productivity, enhanced return on investment (ROI), and streamlined collaboration by unified and integrated communication and collaboration systems.

(WHITE PAPER)

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VKernel Case Study: Hasbro Inc

by VKernel

November 2008 - (Free Research) Using the VKernel Capacity Bottleneck Analyzer, Hasbro is able to continuously monitor shared CPU, memory, and storage usage to properly allocate the required resources among all of its deployed virtual machines.

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Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation

by matrix42

June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup.

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How to Calculate the ROI of Remote Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.

(WHITE PAPER)

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Enterprise BPM: An expert case study

by Accenture

November 2008 - (Free Research) In this webcast, our expert will present a short case study focusing on what exactly can accomplished using BPM in your enterprise, including goals, ROI and results.

(WEBCAST)

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Netuitive SI: Automated Performance Knowledge for Improved Systems Managementv

by Netuitive, Inc.

October 2008 - (Free Research) Netuitive SI is a performance analysis tool that improves productivity while preserving user investment in infrastructure management tools like BMC PATROL and NetIQ AppManager.

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New Case Study: Protecting Mission Critical HR Applications

by Third Brigade

January 2008 - (Free Research) This case study shows you how to create a centralized security management console and flexibly customize, deploy and manage appropriate host-based intrusion protection across multiple tiers of your company's applications.

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Case Study: Deep in the Heart of Texas Motorola Helps Keep Drivers Safe

by Motorola, Inc.

August 2008 - (Free Research) If you're looking for a way to more efficiently backhaul WiMAX traffic from cell sites to the WAN, this paper has the answer.

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Business Rule Management Systems and Financial Services: Equifax as a Case Study

by ILOG, Inc. (BRMS)

April 2008 - (Free Research) This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS.

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Focus on Core Business: Avis Germany Case Study

by matrix42

September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.

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Case Study: Salvation Army Finds Sanctuary in Whitelisting Software

by Lumension Security

February 2008 - (Free Research) Sanctuary works on a “whitelist” model, whereby only the devices and applications that are specifically authorized by the IT department are able to connect to or run on the corporate network.

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HP Data Center Transformation Case Study

by Hewlett-Packard Company

June 2008 - (Free Research) HP wanted technology to power the business, supporting significant improvements in operational efficiency, customer satisfaction, growth and profitability.

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Case Study: Wind, Italy - Transforming The Business to Deliver Triple Play Services To Customers

by Alcatel-Lucent

November 2008 - (Free Research) Alcatel-Lucent introduced a business transformation program, enabling the delivery of a turnkey integrated triple play solution, for which it provided the design, testing, integration, deployment and maintenance.

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Case Study: National Center for Missing & Exploited Children Delivers Posters Faster with RightFax

by Captaris, Inc.

February 2008 - (Free Research) Learn how the National Center for Missing & Exploited Children delivers posters faster using a system that uses a document delivery system.

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Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool

by BlackBerry

March 2008 - (Free Research) adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution.

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Case Study: Rolling Out Windows Vista and Applications

by FrontRange Solutions Inc

July 2008 - (Free Research) In this case study, the city of Ulm turned to Enteo v6 to rollout Windows Vista and applications on all clients. They found that with Ento v6 they used minimal effort and had a high degree of reliability.

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1 - 25 of 500 | << < 1 2 3 4 5 of 20