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Results for keyword: Case Study On Key Performance Indicators In Telemarketing

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WebFOCUS Operational Enterprise Business Intelligence
by: Information Builders Inc..

Actuate Performancesoft Suite: Performance Management Solution
by: Actuate.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.


	Topics related to your search: Business Intelligence Solutions \| Enterprise Resource Planning (ERP) \| Business Process Management (BPM) \| Customer Service (General) \| Enterprise Financial Management Solutions \| Enterprise Performance Management/ Balanced Scorecard \| Manufacturing Solutions (Integrated) \| Supply Chain Management \| Technology ROI Tools \| Availability, Performance and Problem Management

Increase First Contact Resolution: The Key to Superior Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

(WEBCAST)

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Strategic Performance Management in Government and Public Sector Organizations

by Actuate

December 2008 - (Free Research) There is an increasing number of Performance Management initiatives across the public sector, but the assessment of the results for these initiatives are more anecdotal than comprehensive.

(WHITE PAPER)

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7 Leading Applications of Business Intelligence Software

by MicroStrategy Incorporated

June 2008 - (Free Research) This paper explores the leading business intelligence (BI) applications across industry verticals. It is useful for business users just learning about BI applications, as well as for project managers and report developers looking for best practices.

(WHITE PAPER)

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Quest MessageStats™

by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.

(ASP & SOFTWARE PRODUCT)

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How to Quit Paper and Close the Order-to-Cash Performance Gap

by Esker Inc.

November 2008 - (Free Research) View this Webcast to learn how your company can reduce the time and effort it takes to turn a customer order into money in the bank and eliminate human errors caused by manual document processing.

(WEBCAST)

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A Solution for Manufacturing Excellence in the Global Marketplace

by Apriso® Corporation (E-mail this company)

August 2006 - (Free Research) The move to global manufacturing is now a stark reality for enterprises. Companies are shifting their supply chains and moving manufacturing plants to seize advantages in costs or to drive faster production. The problem is a disconnect between ERP and the various factory floors that are distributed across countries and continents.

(WHITE PAPER)

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Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)

by CDC Software - Vis.align (E-mail this company)

Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.

(SERVICE)

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Strategies for Supporting Next-generation Networks: Proactive, Predictive & Preventive

by Alcatel-Lucent

August 2008 - (Free Research) This white paper dimensions the two-stage evolution from today’s prevalent product level support model to network-level support and ultimately to service-level support.

(WHITE PAPER)

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IFS Applications - Supply Chain Management

by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.

(SOFTWARE PRODUCT)

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Expert Executive Office

by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.

(SOFTWARE PRODUCT)

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Who's Had a Taste of Your Intellectual Property?

by Information Security Magazine

October 2008 - (Free Research) Who's had a taste of your intellectual property? Here are the key ingredients to protecting your secret sauce.

(WHITE PAPER)

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Enterprise BPM: An expert case study

by Accenture

November 2008 - (Free Research) In this webcast, our expert will present a short case study focusing on what exactly can accomplished using BPM in your enterprise, including goals, ROI and results.

(WEBCAST)

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The Path toward Pervasive Business Intelligence at Ferrari North America

by Tableau Software

December 2008 - (Free Research) Organizations in all industries and of all sizes are turning to business intelligence (BI) and data warehousing (DW) technologies and services to either automate or support decision-making processes.

(WHITE PAPER)

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ESG Brief: Case Studies on Backing Up VMware®

by SEPATON

August 2008 - (Free Research) This report is a must-read for companies struggling to back up their virtualized server environments. Learn how SEPATON has its sights set on solving the backup challenges of virtual server implementations—in particular, VMware environments—with VTL.

(WHITE PAPER)

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Case Study: adidas America Equips Sales Teams with Powerful Wireless Sales Tool

by BlackBerry

March 2008 - (Free Research) adidas America built their own sales force and CRM application using the BlackBerry Enterprise Solution.

(CASE STUDY)

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Automate Spending Controls for Big Savings, a Case Study

by ExpenseWatch.com

February 2008 - (Free Research) In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process.

(CASE STUDY)

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Is SAP the New Microsoft? Why SAP Is Dominant in the Enterprise Solutions Space and What This Means for Mid-Sized Manufacturing Companies

by EnteGreat

December 2008 - (Free Research) SAP is the dominant player, and this fact must be considered by manufacturing companies when selecting an ERP systems vendor.

(WHITE PAPER)

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Focus on Core Business: Avis Germany Case Study

by matrix42

September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.

(CASE STUDY)

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Case Study: Salvation Army Finds Sanctuary in Whitelisting Software

by Lumension Security

February 2008 - (Free Research) Sanctuary works on a “whitelist” model, whereby only the devices and applications that are specifically authorized by the IT department are able to connect to or run on the corporate network.

(WHITE PAPER)

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ShopVue Case Study

by Casco Development, Inc.

September 2008 - (Free Research) This case study is based on a leading, Midwestern manufacturer of dental instruments who was in need of a new Enterprise Resource Production system. Learn how Casco’s ShopVue, was their solution because it is designed specifically for manufacturers.

(CASE STUDY)

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Managing Complex Applications

by BlueStripe Software

December 2008 - (Free Research) Listen to the Podcast, "Managing Complex Applications with Intelligence" for a quick overview of the challenges virtualization has brought to managing applications.

(PODCAST)

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Tableau Customer Case Study

by Tableau Software

August 2008 - (Free Research) While researching for flexible and interactive reporting tools, Ferrari and Maserati of North America’s were discouraged by the complexity and cost of the BI solutions available, so they turned to Tableau Desktop solution.

(CASE STUDY)

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Case Study: Children’s Memorial Hospital

by ABS Associates, Inc.

July 2008 - (Free Research) In this case study Children’s Memorial Hospital engaged ABS to provide a variety of consulting services. Learn how ABS optimized the hospital’s help desk support system, and cut the figures for monthly average abandoned calls and open tickets in half.

(CASE STUDY)

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IBS business software

by IBS, International Business Systems

Armed with a range of smart and robust tools that allow you to organize, extract and analyze any range of data within your systems, the fully-integrated IBS offering will help you make proactive decisions for both the short and long term.

(SOFTWARE PRODUCT)

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Improving Productivity with Maintenance Management Software, A Case Study

by Thinkage Ltd.

March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.

(WHITE PAPER)

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