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Results for keyword: Contact Manager Outlook

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Customer Support Solution
by: Extraview Corporation.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.


	Topics related to your search: Contact Center Management \| Customer Service (General) \| Call Center Management \| Customer Relationship Management (CRM) \| Help Desk and Call Management \| Business Process Management (BPM) \| Automatic Call Distribution ACD \| E-Mail Management \| On-line Customer Support \| Email Archiving

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises

by ABS Associates, Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.

(SERVICE)

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Business Continuity for E-mail - You Don't Know What You've Got Till it's Gone

by Azaleos Corporation

November 2008 - (Free Research) Azaleos RestoreXchange service gives you a complete business continuity e-mail system and it is always on standby and ready to take over at your command.

(WHITE PAPER)

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M1 - ERP Software for the Small to Medium Manufacturer

by Bowen & Groves (E-mail this company)

M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.

(SOFTWARE PRODUCT)

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The Raiser's Edge: Fundraising Management System for Nonprofits

by Blackbaud, Inc. (E-mail this company)

The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.

(SOFTWARE PRODUCT)

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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP

by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.

(HARDWARE PRODUCT)

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Roadmap for Implementing a Multi-Site IP Contact Center

by Avaya Inc.

May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.

(WHITE PAPER)

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Email Recovery & Management Software

by Kroll Ontrack

Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack.

(SOFTWARE PRODUCT)

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HereWare On-Demand Sales, CRM, Project & Document Management

by HereWare LLC

HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.

(ASP)

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VIPRE Enterprise Antivirus + Antispyware

by Sunbelt Software

September 2008 - (Free Research) VIPRE Enterprise combines antivirus, antispyware, anti-rootkit and other technologies into a single agent handled through a robust central management console.

(DEMO)

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Web Acceleration 2.0: Now No One Has to Wait

by F5 Networks

September 2008 - (Free Research) If you are worried about the performance of your web applications, you are not alone. Learn how F5's approach to Application Delivery Networking eliminates the bottlenecks inherent in browsers, in the network, and in the data center.

(WHITE PAPER)

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Outlander Outlook Plugin for Email and Calendar Integration

by HereWare LLC

Outlander is an Outlook Add-In that integrates your contacts, tasks, calendar events, and emails with attachments with SugarCRM®. Use Outlander to add important tasks, meetings, and calls from SugarCRM to your Outlook calendar. Keep track of important conversations by filing emails and attachments in your collaborative SugarCRM suite.

(SOFTWARE PRODUCT)

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Concentric Hosted Exchange Whitepaper

by Concentric

November 2008 - (Free Research) Concentric Hosted Exchange is a fast, reliable and affordable solution for email, calendaring, collaboration, and mobility based on Microsoft Exchange Server 2007 Service Pack 1 (SP1) and Microsoft Outlook 2007.

(WHITE PAPER)

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Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Business Process Management and Workflow Solutions

by Captaris, Inc.

Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.

(SOFTWARE PRODUCT)

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Solve Exchange Storage Problems Once and For All: A New Approach without Stubs or Links

by Mimosa Systems

May 2008 - (Free Research) This white paper discusses how Mimosa NearPoint can reduce Exchange storage and keep email accessible to end users, without requiring stub files in Exchange.

(WHITE PAPER)

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IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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eTSS - Web Based Electronic Time Sheet Management Software

by GHG Corporation

GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.

(ASP)

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Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center

by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

(WHITE PAPER)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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Essential Manager's Guide: Intelligent Communications

by Avaya Inc.

June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.

(WHITE PAPER)

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Advanced Professional Services Automation / Project Portfolio Management

by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.

(ASP & SOFTWARE PRODUCT)

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Increase First Contact Resolution: The Key to Superior Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

(WEBCAST)

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ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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Contact Centers for Dummies

by Avaya Inc.

November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.

(WHITE PAPER)

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