Creation Customer Service - CRMindustry Results for Creation Customer Service

Solution Center

home| browse| register| about| get listed

Results for keyword: Creation Customer Service

1 - 25 of 499 | << < 1 2 3 4 5 of 20 > >>

ALL RESULTS

SOFTWARE

SERVICES AND RESELLERS

HARDWARE

RESEARCH

Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.

Captaris® Alchemy®: Document Management Software
by: Captaris, Inc..

Customer Support Solution
by: Extraview Corporation.


	Topics related to your search: Customer Service (General) \| Customer Relationship Management (CRM) \| Customer Experience Management (CEM) \| Help Desk and Call Management \| On-line Customer Support \| Workflow Automation \| Contact Center Management \| Call Center Management \| Business Process Management (BPM) \| Business Intelligence Solutions

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes

by Angel.com

November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Improving Customer Experience in the Insurance Industry - Leveraging the Power of an Enterprise Personalization Platform

by Exstream Software

April 2008 - (Free Research) The purpose of this paper is to discuss the importance of an enterprise personalization platform that streamlines front-end and back-end document creation processes for straight-through processing, while allowing you to leverage custome…

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software

by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector

by Pitney Bowes Group 1 Software

July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Customer Information Quality Protection and Assessment

by Datanomic

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.

(SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Presentation Transcript: The Service Delivery Platform: E Unum Pluribus or, in English, “Out of One, Many”

by Pitney Bowes Group 1 Software

November 2008 - (Free Research) Based on a Pitney Bowes Group 1/TechTarget Webcast, this white paper describes how service providers have been deploying overlay networks to launch new services and rolling out "Overlay OSS" to manage them, which creates a multiplicity of networks.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

IT HelpDesk Solution

by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Dialogue

by Exstream Software

Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.

(SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management

by Extraview Corporation (E-mail this company)

As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

How to Foster Innovation in Your Company, Part Two

by Cisco Systems, Inc.

February 2008 - (Free Research) Learn how granting access to your intellectual property rights can lead to greater market share without giving up your unique selling proposition.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

OnDemand Professional - Documentation, Training, and Support for Rollouts

by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.

(SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Executive Summary: Marketing and Demand Creation in B2B Marketplace: The Prospect's View

by KnowledgeStorm Webinars (E-mail this company)

June 2006 - (Free Research) SiriusDecisions has commissioned a new research study to examine the efficacy of demand creation - from the point of view of prospects and customers you are spending millions of dollars to communicate with. Read this executive summary of our Demand Creation webinar to find out which tactics are viewed most favorably in b-to-b marketplace.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Marketing and Demand Creation in B2B Marketplace: The Prospect's View

by KnowledgeStorm Webinars (E-mail this company)

May 2006 - (Free Research) Do you ever wonder how potential buyers view the strategic approaches and tactics you commonly use to entice them? In this Webcast, KnowledgeStorm and SiriusDecisions present the results of a new research study that examine the efficacy of demand creation.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

A Service Providers Guide to Accelerating and Monetizing Service Innovation

by Alcatel-Lucent

September 2008 - (Free Research) A Service Delivery Environment (SDE) streamlines service creation, provisioning and management processes and enables efficient service agility, blending and personalization for a user-centric experience.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

ExtraView IT HelpDesk

by Extraview Corporation

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Customer Support solution

by Extraview Corporation

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching

by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.

(SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Zenith Infotech's Virtual Service Desk Turns Customer Service into a Profit Center

by Zenith Infotech

November 2008 - (Free Research) Zenith Infotech’s Virtual Service Desk support can easily drain the profitability from your business and Zenith Infotech has the operational skills required to satisfy your customer.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Increase First Contact Resolution: The Key to Superior Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

How to Calculate the ROI of Remote Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Forrester Best Practices: Improve IT Service Delivery and Support with Remote Services

by Citrix Online - GotoAssist

July 2008 - (Free Research) View this Webinar, featuring Chip Gliedman, principal analyst for Forrester Research, who reveals 5 best practices for improving IT service delivery and support.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Best Practices for Remote Support and Services

by Citrix Online - GotoAssist

July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center

by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry

by Adobe Systems, Inc.

November 2008 - (Free Research) Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

1 - 25 of 499 | << < 1 2 3 4 5 of 20