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WebFOCUS Operational Enterprise Business Intelligence
by: Information Builders Inc..

Actuate Performancesoft Suite: Performance Management Solution
by: Actuate.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.


	Topics related to your search: Business Intelligence Solutions \| Business Process Management (BPM) \| Enterprise Resource Planning (ERP) \| Customer Service (General) \| Data Center Management \| Supply Chain Management \| Lean Manufacturing \| Enterprise Systems Management \| Inventory Management \| Sales Management

How to Calculate the ROI of Remote Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.

(WHITE PAPER)

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Customer Information Quality Protection and Assessment

by Datanomic

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.

(SOFTWARE PRODUCT)

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OnePlan Production Scheduler: Update Schedules to Match Speed of Business

by CDC Software - Ross Enterprise (E-mail this company)

OnePlan addresses the Finite Scheduling needs of demand driven process and consumer products manufacturers with a strong emphasis on ease of use, visibility & collaborative planning. This application enables plant plans and schedules to be quickly updated to match the speed of the business.

(ASP)

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The Total Economic Impact of Lumension Security's Sanctuary

by Lumension Security

August 2008 - (Free Research) Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated

(WHITE PAPER)

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Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction

by SAS Institute Inc.

September 2008 - (Free Research) Read on for a discussion of ten business realities constraining today’s warranty management programs - and what progressive companies should be doing about them.

(WHITE PAPER)

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Gartner 2008 Marketscope: Enterprise Backup/Recovery

by Syncsort

October 2008 - (Free Research) This MarketScope represents a major change in the way that Gartner is evaluating the backup market and measuring vendor success in the market.

(WHITE PAPER)

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New AirTran Security Leader Gets a Head Start with IT Visibility and Risk Metrics

by Gideon Technologies

October 2008 - (Free Research) AirTran Airways' new CISO needed to quickly gain an understanding of risk in the IT environment - without taxing internal resources. She also strived to improve IT security and efficiency in accordance with AirTran's motto to "be the best" in every way.

(CASE STUDY)

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Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy

by Keynote Systems

February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.

(WHITE PAPER)

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Cut Storage Costs by Measuring the Total Cost of Ownership of Data

by SEPATON

October 2008 - (Free Research) Data, not storage, drives enterprise storage spending, so the total cost of owning data is the key metric. This shift of emphasis is essential to maximize cost efficiencies and is explained in this paper.

(WHITE PAPER)

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Top 5 Best Practices for Creating Effective Campaign Dashboards

by Tableau Software

June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.

(WHITE PAPER)

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The ROI of Data Governance: A Revenue Generation Perspective

by DataFlux Corporation

June 2008 - (Free Research) Read this whitepaper to learn more about data governance, and when it is appropriate to measure data efforts with ROI or other metrics. Learn about an ROI calculator of data governance and how to test assumptions about data.

(WHITE PAPER)

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Using Technologies to Increase Perfect Order Metrics

by Intermec

August 2008 - (Free Research) Companies are continually finding new ways to get the right goods to the right customers on time. This white paper explains how each aspect of perfect order performance can be improved through enhancements to data collection processes and technologies.

(WHITE PAPER)

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Developing reliable metrics for comparison of energy-efficiency performance is the first requirement.

by Intel Corporation

June 2008 - (Free Research) For improving energy efficiency in the data center is the development of reliable metrics for comparison of energy-efficiency performance.

(WHITE PAPER)

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The Technology Strategies for Integrated Business Planning Benchmark Report

by SAP America Inc

August 2008 - (Free Research) Aberdeen research finds that the top 5 pressures for improving S&OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.

(WHITE PAPER)

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Signposts on the Road to Data Center Energy Savings

by Continental Resources

April 2008 - (Free Research) The EPA report includes a set of recommendations that raise awareness and highlight the need for industry cooperation.

(WHITE PAPER)

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CIOs Confront Metric Confusion: How CIOs Successfully Bridge Business and Technology to Build a Well-balanced Performance Management System

by SAS Institute Inc.

September 2008 - (Free Research) This study results show that most CIOs believe performance management (PM) can help organizations achieve their strategic goals, while other members of the C-suite don’t seem to be as favourable or familiar with the potential of PM.

(WHITE PAPER)

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Improving Operations with Reports, Plans and Metrics

by Cognos, an IBM Company

August 2008 - (Free Research) This white paper details the critical roles IT plays in providing Operations with timely information in areas such as quality management, supply chain, and cost control.

(WHITE PAPER)

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CDC Factory - Enterprise Manufacturing Operations Management

by CDC Software - CDC Factory (E-mail this company)

CDC Factory is an enterprise application for manufacturing operations management that delivers real-time OEE, finite scheduling, supplier collaboration, quality assurance and rapid maintenance response. CDC Factory manages production planning and records results of all activities in terms of rate, yield, utilization, and unit cost.

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Improve Business Performance and Customer Loyalty in 5 Steps

by Infor

September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.

(WHITE PAPER)

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Datanomic Data Migration and System Integration

by Datanomic

Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.

(SOFTWARE PRODUCT)

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Customer Satisfaction with Email Archiving Systems

by Sunbelt Software

August 2008 - (Free Research) Osterman Research surveyed organizations about a variety of email archiving systems to understand overall satisfaction of their current archiving system. The goal is to help decision makers in their archiving evaluation process.

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Uniting IT with Business through ITSM: Oracle Leads the Charge

by Oracle Corporation

February 2008 - (Free Research) This report highlights Oracle’s Upgrade Management Service as a solution enabling organizations to unify business and IT with the shared goal of delivering value to the customer.

(WHITE PAPER)

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Why Advocacy Matters to Grocers: Surveyed Consumers Give Retailers Food for Thought

by IBM

May 2008 - (Free Research) Grocers can pursue customer-focused initiatives and investments with greater precision and success by concentrating on customer advocacy. This paper discusses the attitudes and behaviors that can do improve the level of advocacy among customers.

(WHITE PAPER)

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Delivering the Reports, Plans & Metrics Sales Needs

by Cognos, an IBM Company

August 2008 - (Free Research) With IT, Sales can scorecard, plan, and understand more about the client, and anticipate opportunities.

(WHITE PAPER)

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Quest MessageStats™

by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.

(ASP & SOFTWARE PRODUCT)

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