Customer Service In Higher Education - CRMindustry Results for Customer Service In Higher Education

Solution Center

home| browse| register| about| get listed

Results for keyword: Customer Service In Higher Education

1 - 25 of 499 | << < 1 2 3 4 5 of 20 > >>

ALL RESULTS

SOFTWARE

SERVICES AND RESELLERS

HARDWARE

RESEARCH

CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

Customer Support Solution
by: Extraview Corporation.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.


	Topics related to your search: Customer Service (General) \| Customer Relationship Management (CRM) \| Call Center Management \| Enterprise Resource Planning (ERP) \| Contact Center Management \| Business Process Management (BPM) \| Business Intelligence Solutions \| Help Desk and Call Management \| Customer Experience Management (CEM) \| Supply Chain Management

Transforming Branch Banking: Real-Time Advice in the 21st Century

by TANDBERG

March 2008 - (Free Research) To remain independent and expand their profitability, banks must become more operationally efficient and more customer-centric. Institutions realize that providing excellent customer service is the best competitive weapon in an industry with li…

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

by Avaya Inc.

July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Bowen & Groves Honored in Fifth Annual International Business Awards(SM)

by Bowen & Groves

July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn

by Avaya Inc.

November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.

(ANALYST REPORT)

VIEW ABSTRACT | GO TO ANALYST REPORT

The Technology Strategies for Integrated Business Planning Benchmark Report

by SAP America Inc

August 2008 - (Free Research) Aberdeen research finds that the top 5 pressures for improving S&OP processes are rising customer order fill rate expectations, better return on net assets, shrinking profit margins, customer retention pressures and extended lead-times.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

The Power of Remote Support in Battling Today's Top Customer Support Issues

by Citrix Online - GotoAssist

May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Best Practices to Ensure High Performing Web 2.0 Applications

by Keynote Systems

March 2008 - (Free Research) Web 2.0 technologies such as AJAX and Flash promise a strategic advantage and a radically different customer experience - Customer Experience 2.0.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Shenzhen Telecom

by Pitney Bowes Group 1 Software

July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service and Increased Sales

by Bowen & Groves

May 2008 - (Free Research) More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance customer service and increase sales.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Building Triple-Play Services

by Alcatel-Lucent

November 2008 - (Free Research) This SearchTelecom.com workshop looks at how to build business and technical plans to make sure all of the bases are covered for delivering highquality services that can be efficiently and consistently managed.

(E-LEARNING TUTORIAL)

VIEW ABSTRACT | GO TO E-LEARNING TUTORIAL

IT HelpDesk Solution

by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

(ASP & SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Uptime Software

by Dell, Inc.

September 2008 - (Free Research) Learn how uptime software has improved customer service through virtualization. uptime is now able to rapidly deploy virtual machines to replicate customer environments and close support requests quickly.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

Building the Business Case for Host Intrusion Defense

by Third Brigade

June 2008 - (Free Research) This white paper helps organizations create the business case for a host intrusion defense system, it also defines the different categories or types of benefits and explains how host intrusion defense impacts these areas.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Parature Customer Service™ Software

by Parature, Inc.

Parature Customer Service™ software integrates the customer portal, rich knowledgebase and full trouble ticket software in one dynamic, unified system that manages all your support needs.

(SOFTWARE PRODUCT)

GO TO DETAILED REPORT

Client LifeCycle demo

by FrontRange Solutions Inc

July 2008 - (Free Research) Enteo’s lifecycle management solutions by FrontRange are at the forefront of Unified Infrastructure Management. View this demo to see the most efficient solution portfolio in the area of system management.

(DEMO)

VIEW ABSTRACT | GO TO DEMO

Evaluating NAS Performance

by Exanet

October 2008 - (Free Research) This Webcast explores how scale-out clustered NAS systems deliver SAN levels of performance with the ease of management and the lower cost of NAS.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Contact Centers for Dummies

by Avaya Inc.

November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Focus on Core Business: Avis Germany Case Study

by matrix42

September 2008 - (Free Research) This case study examines the how's and why's Avis Germany selected a metrix42 solution to fully centralize all their IT infrastructure management.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

How to Accelerate Time to Market of AJAX and Flash-based Applications

by Keynote Systems

February 2008 - (Free Research) This Webcast explores the steps necessary to delivery a positive and rich user experience utilizing AJAX and Flash-based applications.

(WEBCAST)

VIEW ABSTRACT | GO TO WEBCAST

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense

by Silverpop Systems Inc.

August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

How Growing Food Manufacturers Perfect Order Performance and Increases in Schedule and Scale

by CDC Software - Ross Enterprise

October 2008 - (Free Research) This paper explains how business applications and automation can enable a company to meet customer’s expectations of fresh goods with the greatest shelf life possible and provide goods of the highest safety and quality.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Data Quality and Identity Resolution

by Informatica

June 2008 - (Free Research) This paper describes how identity Resolution complements and extends the application of data Quality and data integration processes into business applications.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center

by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

(WHITE PAPER)

VIEW ABSTRACT | GO TO WHITE PAPER

Consumer Electronics Storage Manufacturer

by Modus Link

February 2008 - (Free Research) The case study details the benefits received by a leading manufacturer of consumer electronics storage products when they turned to ModusLink to improve the efficiency and cost-effectiveness of their fragmented, global supply chain.

(CASE STUDY)

VIEW ABSTRACT | GO TO CASE STUDY

1 - 25 of 499 | << < 1 2 3 4 5 of 20