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Results for keyword: Customer Service Nursing Homes

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Customer Support Solution
by: Extraview Corporation.

Cisco Secure Wireless Office Solution for SMBs
by: Cisco Systems, Inc..

CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.


	Topics related to your search: Customer Service (General) \| Help Desk and Call Management \| Call Center Management \| Contact Center Management \| On-line Customer Support \| Remote Access Technologies \| Customer Relationship Management (CRM) \| Business Intelligence Solutions \| Remote Administration \| Customer Experience Management (CEM)

Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

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StatCom's Patient Flow Logistics and Tracking Software

by StatCom

StatCom’s patient flow logistics and tracking software was developed specifically to improve hospital-wide communications, patient throughput and capacity management.

(SOFTWARE PRODUCT)

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Netmotion Mobility Case Study: Visiting Nurse Service of New York – Enabling Data Access at the Point of Care

by NetMotion Wireless

June 2008 - (Free Research) Using Mobility XE, VNSNY’s clinicians are now able to focus more of their attention on their patients and not on the technologies they use.

(CASE STUDY)

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Best Practices for Home Agents

by Avaya Inc.

June 2008 - (Free Research) Home agents represent an opportunity to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program.

(WHITE PAPER)

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Best Practices for Remote Support and Services

by Citrix Online - GotoAssist

July 2008 - (Free Research) After evaluating a number of free and fee-based services, PlumChoice’s team selected the Citrix® GoToAssist Web-based support service.

(CASE STUDY)

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Implementing a Telecommuting Program

by Avaya Inc.

June 2008 - (Free Research) This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented.

(WHITE PAPER)

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Going Mobile: Developing an Application Mobilization Plan for your Business

by BlackBerry

June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organizations needs to mobilize enterprise applications and systems.

(WHITE PAPER)

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Avoiding Data Integration Pitfalls

by Pitney Bowes Group 1 Software

May 2008 - (Free Research) In this Webcast, featured speaker Michael Czerniawski of System's Evolution, Inc. (SEI), discusses data integration pitfalls and will provide you the five keys to getting the information you need now.

(WEBCAST)

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Revitalizing Healthcare Delivery with Mobile Communications: Making the Case for BlackBerry Adoption

by BlackBerry

January 2008 - (Free Research) This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.

(WHITE PAPER)

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Actuate Performancesoft Suite: Performance Management Solution

by Actuate

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.

(ASP & SOFTWARE PRODUCT)

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Tyler Memorial Hospital speeds delivery of patient records

by Captaris, Inc.

February 2008 - (Free Research) Quickly locating the necessary patient records among millions of paper documents in a 200-square-foot storage room was difficult and time consuming for Tyler Memorial Hospital staff. Learn how they tackle their document challenges now.

(WHITE PAPER)

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Improve the Efficiency and Productivity of Healthcare Workers--with NetMotion Wireless’ Award-winning Mobile VPN Software, Mobility XE

by NetMotion Wireless

June 2008 - (Free Research) Mobility XE has proved to be a vital component acting as the fulcrum in maintaining the wireless connection, and giving clinicians access to their applications.

(WHITE PAPER)

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OASIS Property and Casualty; Claims Processing System

by Delphi Technology, Inc. (E-mail this company)

OASIS P&C is a component-based, fully integrated insurance processing system, that supports full-service property and casualty insurance companies; third party claims administrators; and self-insured entities competing in today's vigorous markets.

(ASP & SOFTWARE PRODUCT)

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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BIG-IP Link Controller - WAN Link Traffic Management

by F5 Networks

The BIG-IP Link Controller seamlessly monitors availability and performance of multiple WAN ISP connections to intelligently manage bi-directional traffic flows to a site, providing fault tolerant and optimized Internet access. The BIG-IP Link Controller delivers improved link performance and high availability capabilities.

(HARDWARE PRODUCT)

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Revitalizing Healthcare Delivery with Mobile Communications (Part 1)

by BlackBerry

January 2008 - (Free Research) This paper is the first in a four-part series that offers an overview of the current healthcare situation and suggests ways in which wireless technology solutions address healthcare challenges.

(WHITE PAPER)

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Bloor Research: Understanding the Complexities of Data Migration

by Infosolve Technologies, Inc.

March 2008 - (Free Research) This paper from Bloor Research is intended to highlight the major issues involved in data migration. Bloor hopes that an understanding of the complexities involved will help readers to understand why data migration needs to have its status elevated. At…

(WHITE PAPER)

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Disaster Recovery Guide: Universal Secure Remote Access

by F5 Networks

September 2008 - (Free Research) Access to corporate applications and data is vital to help keep your business running as usual, yet, a wide range of concerns can quickly disrupt business processes. This white paper explains the pitfalls and solutions.

(WHITE PAPER)

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Still Struggling to Reduce Call Center Costs without Losing Customers?

by SAP America Inc

February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.

(WHITE PAPER)

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Password Management Survey

by RoboForm Enterprise

September 2008 - (Free Research) This report shows how RoboForm Enterprise password management solution, can increase corporate security, eliminate password related help desk calls, improve end user productivity, and decrease overall IT costs.

(WHITE PAPER)

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Improving Service in Volatile Markets

by Microsoft Dynamics

September 2008 - (Free Research) To get leaner and more cost-efficient, many automotive and industrial manufacturers are working to improve their systems and processes. This white paper demonstrates techniques for doing so.

(WHITE PAPER)

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Dispatch Direct: Service Call Dispatching

by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.

(SOFTWARE PRODUCT)

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Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service

by Avaya Inc.

June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.

(WHITE PAPER)

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Extraordinary Customer Service

by Avaya Inc.

June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.

(WHITE PAPER)

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Thriving in an Economic Downturn

by Avaya Inc.

August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.

(WHITE PAPER)

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