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Results for keyword: Customer Support Projects Usa

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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

Cisco Secure Wireless Office Solution for SMBs
by: Cisco Systems, Inc..


	Topics related to your search: Customer Service (General) \| On-line Customer Support \| Help Desk and Call Management \| Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Remote Access Technologies \| Workflow Automation \| Remote Administration \| Defect Tracking \| Call Center Management

How to Calculate the ROI of Remote Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Remote support platforms offer a compelling ROI story, with impacts to multiple core metrics such as first contact resolution, incident handling time and customer satisfaction.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences

by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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ExtraView Enterprise - Business Process Management Software

by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.

(ASP & SOFTWARE PRODUCT)

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BuilderMT Increases Customer Satisfaction From 66% to 90% in Less than a Year with Parature

by Parature, Inc.

February 2008 - (Free Research) BuilderMT is the nation's leading provider of production management software for residential homebuilders, and has achieved wide notoriety and national awards for streamlining the workflow management process and improving the efficiency

(CASE STUDY)

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IT HelpDesk Solution

by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.

(ASP & SOFTWARE PRODUCT)

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Actuate Performancesoft Suite: Performance Management Solution

by Actuate

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.

(ASP & SOFTWARE PRODUCT)

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Bug Tracker Solution - Comprehensive Bug Tracking and Change Management

by Extraview Corporation (E-mail this company)

As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Customer Support solution

by Extraview Corporation

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

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Defect Tracker

by Extraview Corporation

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

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The Power of Remote Support in Battling Today's Top Customer Support Issues

by Citrix Online - GotoAssist

May 2008 - (Free Research) This paper explores various issues and offer guidance to help companies successfully face the challenges to improve service levels and differentiate competitively based on quality of service.

(WHITE PAPER)

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The Financial Edge™: Fund Accounting Software for Nonprofits

by Blackbaud

The Financial Edge gives you all the information you need to make the best financial decisions for today and tomorrow. Think of it as insurance for your organization’s future.

(ASP & SOFTWARE PRODUCT)

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To Get Promoted in Customer Support, Do These Five Things

by Parature, Inc.

March 2008 - (Free Research) Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.

(WHITE PAPER)

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Visiprise Manufacturing Operations Solution

by Visiprise

Visiprise provides a unique advantage to manufacturers by delivering the next power in business solutions for integrating manufacturing operations.Visiprise gives manufacturers a direct route to improved operations and profits.

(SOFTWARE PRODUCT)

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ExtraView Enterprise

by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements.

(ASP & SOFTWARE PRODUCT)

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The Top Ten Mistakes Customer Support Teams Make and How to Avoid Them

by Parature, Inc.

February 2008 - (Free Research) This white paper discusses the most common mistakes made by customer support teams, provides insights into how to avoid them, and cites examples of organizations that have experienced these issues and have adopted solutions to correct them.

(WHITE PAPER)

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Advanced Professional Services Automation / Project Portfolio Management

by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.

(ASP & SOFTWARE PRODUCT)

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Ross Enterprise ERP - Enterprise Resource Planning

by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.

(SOFTWARE PRODUCT)

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ExtraView 5-Free Program - Issue Tracking, Workflow, and Process Platform

by Extraview Corporation (E-mail this company)

September 2007 - (Free Research) Register now and start using ExtraView for free. This is not a trial version; this is the same issue tracking system used by many Fortune 1000 companies. There are no hidden "gotcha's". Use your fully functional ExtraView site for up to five users free of charge, with no time limit.

(DEMO)

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ExtraView IT HelpDesk

by Extraview Corporation

(ASP & SOFTWARE PRODUCT)

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Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support

by NTR Global

September 2008 - (Free Research) On-demand remote support solutions address the inadequacies of web tools, e-mail, and phone-based approaches to quality customer care. This paper helps anyone responsible for improving customer experience using affordable technology solutions.

(WHITE PAPER)

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The Financial Edge™: Fund Accounting Software for Nonprofits

by Blackbaud, Inc. (E-mail this company)

The Financial Edge™ is an accounting solution that helps nonprofit professionals make smart, strategic decisions, achieve the highest level of fiscal transparency and accountability, and evaluate the performance of every initiative in real-time. Modules include: accounts payable, account receivable, payroll, cash management, and others.

(ASP & SOFTWARE PRODUCT)

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IT Leadership Strategy: How to Provide World-Class Help Desk Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.

(WEBCAST)

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Integrating Unified Communications into Business Applications to Improve Customer Service

by IBM

September 2008 - (Free Research) Achieving "customer intimacy" is the fundamental basis of solid business strategy. In this videocast, Don Van Doren of UniComm Consulting explains what UC is and is not and how it can enhance the nature of customer interactions.

(VIDEOCAST)

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Standards-Based Shared Authentication for Scalable Consumer Authentication: Behind the Technical Curtain

by VeriSign, Inc

November 2008 - (Free Research) Standards-based shared authentication enables organizations to scale users, services, and relationships quickly and cost-effectively by providing a managed network for two-factor consumer authentication and token distribution.

(WHITE PAPER)

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