E-Commerce Customer Relationship Management Tools - CRMindustry Results for E-Commerce Customer Relationship Management Tools

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Results for keyword: E-Commerce Customer Relationship Management Tools

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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.

10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.


	Topics related to your search: Customer Relationship Management (CRM) \| Customer Interaction Management \| Customer Experience Management (CEM) \| Customer Service (General) \| Marketing Management \| Customer Information Management/ Customer Databases \| On-line Customer Support \| Integrated E-Commerce Solutions \| Business to Business Web Commerce \| Business to Consumer Web Commerce

NetAcuity IP Intelligence Technology

by Digital Element

NetAcuity IP Intelligence provides the most comprehensive set of IP data available for targeted online advertising, content localization, geographic rights management, local search optimization, local ad serving, and enhanced analytics.

(SOFTWARE PRODUCT)

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How Top Retailers Use Transactional Email: Silverpop Study Reveals Revenue-Boosting Tactics

by Silverpop Systems Inc.

August 2008 - (Free Research) Transactional emails are those which companies send to customers to confirm a purchase, notify shipping dates, deliver warranty information etc, and it also provides marketers a rich opportunity to develop strong customer relationships.

(WHITE PAPER)

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Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense

by Silverpop Systems Inc.

August 2008 - (Free Research) This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

(WHITE PAPER)

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e-Book: Five Best Practices for Improving Customer Service through Community-Based Collaboration

by InQuira Inc

October 2008 - (Free Research) This e-book offers insights that can help companies embrace social media, harvest knowledge from the conversations in user communities, and apply that knowledge to deliver better customer service.

(WHITE PAPER)

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ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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Surviving and Thriving in the Customer-Driven Age

by Oracle Corporation

September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

(WHITE PAPER)

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Akamai Services for the High Tech Industry

by Akamai Technologies (E-mail this company)

Akamai solutions for high tech companies provide a high-quality user experience that improves the success of your online activities. Whether your goal is to increase downloading of electronic software or to drive greater adoption of your B2B portal, Akamai can deliver to your customers faster software and page download times across the globe.

(SERVICE)

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Voice of the Customer: Text Analytics for the Responsive Enterprise

by IBM

October 2008 - (Free Research) VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.

(WHITE PAPER)

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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions

by Epicor Software Corporation

Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.

(ASP & SOFTWARE PRODUCT)

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CRM without Compromise: A Strategy for Profitable Growth

by SAP America Inc

February 2008 - (Free Research) Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable growth.

(WHITE PAPER)

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Impactful Email Marketing Using Behavioral Analytics to Create Relevant Messages

by Bronto Software

October 2008 - (Free Research) Having the ability to take your email marketing/web analytics integration beyond traffic analysis builds true relationship email marketing. A successful strategy is to use web analytics for gauging the effectiveness of email marketing initiatives and determining optimization tactics.

(WHITE PAPER)

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Akamai Application Performance Services for the Manufacturing Industry

by Akamai Technologies (E-mail this company)

Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.

(SERVICE)

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CRM: The Essential Guide - Five Principles for CRM Success

by CDC Software - Pivotal CRM (E-mail this company)

December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

(WHITE PAPER)

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The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.

by Portrait Software

September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.

(WHITE PAPER)

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Essential Email Reporting Made Easy

by Sirana Software

September 2008 - (Free Research) View this free, 1-hour webcast to learn how easily and efficiently you can meet the email reporting needs of your organization.

(WEBCAST)

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Oracle Vertical CRM Applications: Realizing Business Benefit Through Industry Best Practices

by Oracle Corporation

June 2008 - (Free Research) This IDC white paper explores the benefits of employing a vertical CRM application based on industry best practices. Learn challenges, opportunities and benefits of vertical applications as well as advice for industry-specific solutions.

(WHITE PAPER)

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Shenzhen Telecom

by Pitney Bowes Group 1 Software

July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction.

(CASE STUDY)

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Mentor Graphics Video Testimonial

by InQuira Inc

October 2008 - (Free Research) In this video Tom Floodeen describes Inquira's online customer service model that allows support technicians to answer inquires within seconds.

(VIDEOCAST)

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Vestcom International: Personalization Drives Repeat Business

by Exstream Software

April 2008 - (Free Research) Vestcom International is a New Jersey-based firm that offers end-to-end personalized communication solutions. Vestcom used Exstream Software's Dialogue solution to design a sophisticated relationship management program that is fostering...

(CASE STUDY)

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Simplify the business of doing business: IBS Integrator

by IBS, International Business Systems

IBS Integrator is multi-platform software that integrates systems, applications, databases, web portals and processes, it automates and connects business processes all along the supply chain in manufacturing, distribution and other industries.

(ASP & SOFTWARE PRODUCT)

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Online Video: The New Merchandising

by Akamai Technologies

September 2008 - (Free Research) This white paper examines the trends in eCommerce video applications, current customer and eRetailer attitudes, and the challenges to successfully delivering high quality online video into their online merchandising strategy.

(WHITE PAPER)

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That Was Then This Is Now: The New Rules of Email Marketing

by Silverpop Systems Inc.

August 2008 - (Free Research) To make an email program succeed and thrive, marketers need to constantly evolve their email programs to improve relevancy.

(WHITE PAPER)

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Incorporating WEB Analytics into Email Marketing: Five Quick-Start Tactics for Marketers

by Silverpop Systems Inc.

August 2008 - (Free Research) Read this whitepaper to learn how to use Web Analytics data to enable you to better understand your customers’ needs and more effectively market to them. Learn a formula based on the five Ws to gain a more complete understanding of a situation or subject.

(WHITE PAPER)

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Closing the Order-to-Cash Performance Gap between Document Processes and SAP® Solutions

by Esker Inc.

September 2008 - (Free Research) For businesses running SAP solutions, manual processing of customer order and billing documents often limits their ability to improve order-to-cash performance. Learn about technology that reduces sales order processing time and costs 40-90% and DSO typically by 2-5 days at minimum, with +99% order accuracy.

(WHITE PAPER)

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Eight Strategies for First Rate Customer Service

by Cisco Systems, Inc.

February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

(WHITE PAPER)

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