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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers
by: Epicor Software Corporation.


	Topics related to your search: Customer Relationship Management (CRM) \| Technology ROI Tools \| Business Process Management (BPM) \| Enterprise Resource Planning (ERP) \| Application Lifecycle Management(ALM) \| Sales Management \| Enterprise Dashboards \| Business Intelligence Solutions \| Call Center Management \| Sales Force Automation (SFA)

The Third Stakeholder: The End-User’s Impact on CRM ROI

by Knoa Software

September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.

(WHITE PAPER)

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Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks That Threaten ROI

by OnDemand Software

April 2008 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and most important identifies the capabilities contained in an effective synchronized content development platform.

(WHITE PAPER)

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Business on the Move

by Sage (UK) Limited

September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.

(WHITE PAPER)

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Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI

by OnDemand Software (E-mail this company)

May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.

(WHITE PAPER)

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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Data Migration Guidebook: Research, Best Practices and ROI

by Informatica

May 2008 - (Free Research) This guidebook is designed to help companies identify and understand the benefits of using Informatica for data migration and ways to maximize those benefits.

(WHITE PAPER)

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ERP in the Midmarket

by SAP America Inc

September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.

(E-LEARNING TUTORIAL)

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Customer Relationship Management - Fast Return on Investment (ROI) in Sage CRM SalesLogix Implementations

by Sage (UK) Limited

August 2008 - (Free Research) This report explains how a wide range of Sage CRM SalesLogix customers define ROI and the return they are achieving with their Sage CRM SalesLogix implementations.

(WHITE PAPER)

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CRM Built for Sales :The Executive Guide to Selecting CRM that Meets Sales Needs

by CDC Software - Ross Enterprise

October 2008 - (Free Research) This white paper provides core principles companies can use to help them select a CRM system that each sales user feels was built just for them.

(WHITE PAPER)

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Accelerating Enterprise Application ROI - Five Factors That Determine The Success Or Failure Of Enterprise Application Implementations & Upgrades

by OnDemand Software (E-mail this company)

March 2007 - (Free Research) The discussion includes a close look at the five factors that determine the success or failure of enterprise application implementations & upgrades. It also examines the complete life cycle of an enterprise application project: design & requirements; implementation, quality assurance & testing; pre-go live pilot; go-live; & support & upgrades.

(WHITE PAPER)

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CRM: THE ESSENTIAL GUIDE - Five Principles for CRM Success

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This paper explains, CRM is first and foremost a strategy, and CRM technology enables and supports this unique business strategy--not the other way around.

(WHITE PAPER)

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Integration Appliances - Simplify Software as a Service (SaaS) Integration

by Cast Iron Systems

March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

(WHITE PAPER)

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IT Leadership Strategy: How to Provide World-Class Help Desk Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.

(WEBCAST)

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

(SOFTWARE PRODUCT)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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CS-ENTERPRISE--Complete Enterprise Configuration Management System

by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.

(SOFTWARE PRODUCT)

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Accelerating Enterprise Application ROI

by OnDemand Software

April 2008 - (Free Research) This white paper identifies the most important capabilities of an effective enterprise application training platform.

(WHITE PAPER)

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Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing

by ExpenseWatch.com

Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.

(ASP)

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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience

by Knoa Software

September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.

(WHITE PAPER)

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Size DOES Matter – When Choosing the Right ERP Solution

by Xperia

June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.

(WHITE PAPER)

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AETHON Chooses Landslide Technologies over SFA/CRM

by Landslide Technologies, Inc.

June 2008 - (Free Research) With Landslide Technologies, Aethon's selling process was formally defined within days and made clearly visible for every new hire to follow without requiring intensive training or repeated instructions.

(CASE STUDY)

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OnDemand Professional - Documentation, Training, and Support for Rollouts

by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.

(SOFTWARE PRODUCT)

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From Cold to Hot: Lead Nurturing Programs That Generate Sales

by Vtrenz, Inc

August 2008 - (Free Research) This white paper explains the importance of lead nurturing—in the lead management process. It takes a look at best practices for nurturing leads in today’s competitive business environment, and offers advice for implementing a lead-nurturing program.

(WHITE PAPER)

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The Profit-Minded Contact Center - Building an ROI Case for Customer Interaction Solutions in Financial Services.

by Portrait Software

September 2008 - (Free Research) This whitepaper shows you how contact centers can deliver differentiated customer service, build more profitable customer relationships and demonstrate the ROI on customer interaction solutions.

(WHITE PAPER)

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Business Value Analysis of Autodesk Topobase in Utilities

by Autodesk

November 2008 - (Free Research) This study details the business benefits of using Topobase within utilities, and it also outlines industry trends that drive utilities toward integrated information management platforms like Topobase.

(WHITE PAPER)

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