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Compliance Manager - CAPA and Adverse Event Management and Reporting System
by: Extraview Corporation.

Foglight - Application Management to Unify IT and the Business
by: Quest Software.

Research Listing: Moving beyond the Spreadsheet: Unlocking the Latest Technologies to Drive Performance-Based Management
by: Actuate.


	Topics related to your search: IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Change and Configuration Management \| Availability, Performance and Problem Management \| Application Lifecycle Management(ALM) \| Business Process Management (BPM) \| Application Management and Maintenance \| Business Intelligence Solutions \| Enterprise Systems Management \| Problem Ticket Management \| Data Center Management

Improving IT Service Support through ITIL

by Hewlett-Packard Company

December 2006 - (Free Research) This white paper discusses the benefits associated with ITIL. Discover how ITIL can be used to integrate data to provide a comprehensive cross-tier representation for IT services.

(WHITE PAPER)

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The Forrester Wave: Service Desk Management Tools, Q2 2008

by Hewlett-Packard Company

April 2008 - (Free Research) This Forrester research brief reviews the strengths and weaknesses of top service desk management tool vendors like HP, CA, IBM, and BMC.

(WHITE PAPER)

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Increasing IT Efficiency by Mobilizing ITSM and ITIL Capabilities

by BlackBerry

April 2008 - (Free Research) This Webcast reviews the best practices and business drivers for mobilizing ITSM applications.

(WEBCAST)

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Accelerate ITIL Initiatives

by Bomgar Corporation (E-mail this company)

March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

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ITIL Now - A Stepped Approach

by Numara Software

April 2008 - (Free Research) Many ITIL-based projects fail to deliver because the scope is too large. Listen to this Webcast to learn about an integrated IT Service Management for key processes such as configurations, incidents, problems, and service level management.

(WEBCAST)

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Essential ITIL: What You Need to Exceed

by CA

August 2008 - (Free Research) ITIL starts with a commitment to the people of IT, because it consists of a series of individual IT practitioner certifications.

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IP Transformation and Stakeholder Engagement – Managing Stakeholders during Complex Change Programs

by Alcatel-Lucent

November 2008 - (Free Research) This white paper examines the impact large change programs have on working relations with external parties and discusses what strategies telecom companies can employ to avoid the pitfalls associated with transformation and migration.

(WHITE PAPER)

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Data Center Automation and Virtualization

by CA

November 2008 - (Free Research) This webcast will provide insight on how to Gain Confidence and Control with Service Management and how IT can provide greater business value.

(WEBCAST)

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What's Good for Security Is Good for Operations: Why Configuration Assessment Followed by Change Auditing Is Key to Operational Stability

by Tripwire, Inc.

July 2008 - (Free Research) Discover why configuration assessment followed by change auditing is key for operational stability, and that gaining visibility into all change to IT systems is the first step toward employing best practices across the organization.

(WHITE PAPER)

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Four Steps to Successfully Transition From Network Systems Management Suites

by CITTIO

October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.

(WHITE PAPER)

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Podcast- Getting started with IT Process automation

by BMC Software, Inc

September 2008 - (Free Research) In this podcast, expert Jasmine Noel of Ptak Noel & Associates explains IT automation's relationship to the sources of provisioning and change activities and why the "write a script" approach no longer works.

(PODCAST)

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ITIL: An Indispensable Guide

by matrix42

June 2008 - (Free Research) matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.

(WHITE PAPER)

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Optimizing Infrastructure Control

by Tripwire, Inc.

July 2008 - (Free Research) This paper describes how an investment in configuration assessment and change auditing solutions can lower the operational costs associated with the IT infrastructure, be a force multiplier, and provide a solid foundation that increases the effectiveness of the investment in information security.

(WHITE PAPER)

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Hot Spots: Just Say "Yes" to a New IT Strategy

by Storage Magazine

September 2008 - (Free Research) Cross-functional staffs and software can make all the difference in your data center.

(WHITE PAPER)

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Dimensions Is Fast! How Fast? Try 60 Times Faster! (Dimensions CM versus Subversion)

by SERENA Software, Inc.

June 2008 - (Free Research) Not only is Serena Dimensions CM the industry's "most capable software change and configuration management tool", it is also the fastest. That's because it's built for speed, delivering the superior performance that teams need to accomplish their development tasks.

(WHITE PAPER)

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Network Change and Configuration Management: Optimize Reliability, Minimize Risk and Reduce Costs

by CA

July 2008 - (Free Research) View this white paper and learn how Network Change and Configuration Management is helping to reshape infrastructure management toward a more strategic, process-aligned discipline with a range of benefits.

(WHITE PAPER)

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Gartner Toolkit Case Study: Successful PC Life Cycle Management Implementation

by matrix42

June 2008 - (Free Research) The company took the desktop refresh as an opportunity to review its PC life cycle management tools and processes and selected Empirum from matrix42 for inventory, license management, software/patch distribution and client backup.

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Is Virtualization Under Control? Current Opinions on Security and Controls for Virtual Servers in Production Environments

by Tripwire, Inc.

July 2008 - (Free Research) Read this white paper to learn more about the state of virtualization today and why most of the respondents agree that a dedicated configuration tool is needed and are in the process of evaluating or planning to acquire such a tool.

(WHITE PAPER)

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Video White Paper: Xeon® is Changing Virtual Data Centers

by Intel Corporation

July 2008 - (Free Research) This webcast discusses the data center benefits Intel IT is deriving from the Intel Xeon processor 7300 series.

(WEBCAST)

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Responding to Changing User Requirements with Integrated Tools

by FrontRange Solutions Inc

July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.

(WEBCAST)

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Configuration Control: Helping the Financial Services Industry Stay Compliant

by Tripwire, Inc.

August 2008 - (Free Research) Tripwire combines configuration assessment with change auditing to achieve and a known and trusted state, this ensures the integrity of your IT configurations by comparing them against internal policies, compliance standards and security best practices.

(WHITE PAPER)

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The Strategic Role of IT Culture in Business Performance

by Citrix Online - GotoAssist

July 2008 - (Free Research) In this webcast hear an expert panel discuss the challenges that IT faces integrating itself into company culture and attracting, retaining and developing top-flight IT professionals.

(WEBCAST)

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Taking the Guesswork out of ITIL

by Netuitive, Inc.

October 2008 - (Free Research) ITIL Service Delivery provides the processes for identifying, planning and provisioning IT services, while Service Support addresses the day-to-day support and maintenance of these services.

(WHITE PAPER)

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Quest MessageStats™

by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.

(ASP & SOFTWARE PRODUCT)

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The Changing Face of Network Management

by CA

April 2008 - (Free Research) Automated network change and configuration management tools provide numerous benefits. Independent NCCM tools, however, are not enough on their own. Read this white paper to learn more.

(WHITE PAPER)

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