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Results for keyword: Java Contact Manager Opensource

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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

Customer Support Solution
by: Extraview Corporation.

Captaris® Alchemy®: Document Management Software
by: Captaris, Inc..


	Topics related to your search: Customer Service (General) \| Contact Center Management \| Business Process Management (BPM) \| Help Desk and Call Management \| Call Center Management \| Customer Relationship Management (CRM) \| Workflow Automation \| Automatic Call Distribution ACD \| Business Intelligence Solutions \| On-line Customer Support

Helpdesk Managed Services - Maximize End-User Satisfaction for Enterprises

by ABS Associates, Inc.

Providing quality helpdesk, desktop, and networking support and services is the heart of ABS' business. By rendering quick, responsive answers to your IT challenges, ABS will have a positive impact on the overall productivity of your organization.

(SERVICE)

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JProbe® -- Java Profiler for Intelligent Code Profiling

by Quest Software

JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.

(SOFTWARE PRODUCT)

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Advanced Professional Services Automation / Project Portfolio Management

by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.

(ASP & SOFTWARE PRODUCT)

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The Raiser's Edge: Fundraising Management System for Nonprofits

by Blackbaud, Inc. (E-mail this company)

The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.

(SOFTWARE PRODUCT)

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Roadmap for Implementing a Multi-Site IP Contact Center

by Avaya Inc.

May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Ross Enterprise ERP - Enterprise Resource Planning

by CDC Software - Ross Enterprise

Ross Enterprise ERP business solutions from CDC Software are designed to address the unique challenges of recipe and formula-based process manufacturers. If you are in the Food and Beverage, Life Sciences, Chemicals, Metals, Natural Products, or other process manufacturing industries, Ross Enterprise ERP is designed specifically for you.

(SOFTWARE PRODUCT)

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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP

by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.

(HARDWARE PRODUCT)

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ScaleOut StateServer v4 for Linux or Windows

by ScaleOut Software

September 2008 - (Free Research) Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris.

(DEMO)

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Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

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Secure Network Gateway

by Momentum Systems

Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.

(SOFTWARE PRODUCT)

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Desktop Management DEMO: Desktop Authority® Version 7.8

by ScriptLogic Corporation

February 2008 - (Free Research) ScriptLogic Corporation's award-winning suite of desktop, server and Active Directory solutions help to empower network and security administrators to proactively save time and resources. Download this free 30 day evaluation.

(DEMO)

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Enterprise Single Sign-On: The Holy Grail of Computing

by Quest Software

August 2008 - (Free Research) This whitepaper explains how Quest Software approaches enterprise single sign-on (SSO) and discusses a unique solution that addresses the challenge of having so many user IDs and passwords.

(WHITE PAPER)

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IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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Essential Manager's Guide: Intelligent Communications

by Avaya Inc.

June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications.

(WHITE PAPER)

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eTSS - Web Based Electronic Time Sheet Management Software

by GHG Corporation

GHG Corporation's electronic Time Sheet Management Solution (eTSMS) is a web-based employee management tool that automates time collection and approval processes.

(ASP)

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Policy STAR® -- Web-Based P&C Policy Administration

by Fiserv Insurance Solutions

Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.

(SOFTWARE PRODUCT)

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Increase First Contact Resolution: The Key to Superior Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

(WEBCAST)

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Best Practices in Java Environment Performance Testing

by Quest Software

September 2008 - (Free Research) This paper is concerned with providing the capability to deliver optimized and bug-free code to production, both in a proactive sense and as a response to troubleshooting issues in production.

(WHITE PAPER)

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Exchange 2007 Management

by Quest Software

Quest's expertise in migration and management combined with Exchange Server 2007 ensures a stable, secure and manageable e-mail platform. Our Solutions cover the entire messaging lifecycle from planning and analysis through migration and management.

(SOFTWARE PRODUCT)

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Contact Centers for Dummies

by Avaya Inc.

November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.

(WHITE PAPER)

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ExtraView Enterprise - Business Process Management Software

by Extraview Corporation (E-mail this company)

ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.

(ASP & SOFTWARE PRODUCT)

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Five Biggest Blunders When Building Spreadsheet Applications in Java

by Actuate

February 2008 - (Free Research) This paper explores the 5 biggest blunders when building spreadsheet applications in Java, we hope it is educational and serves as a guide that helps Java developers build better spreadsheet applications.

(WHITE PAPER)

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Tapping into Spreadsheet Logic from Java: Four Server-Based Alternatives

by Actuate

August 2008 - (Free Research) This white paper details four Java-based approaches essential for eliminating the challenges of extending spreadsheet logic beyond a single desktop.

(WHITE PAPER)

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