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InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.

Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.


	Topics related to your search: Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Customer Service (General) \| Sales Management \| Marketing Management \| Customer Experience Management (CEM) \| Enterprise Resource Planning (ERP) \| Workflow Automation \| Application Integration \| Lead Management

Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

(SOFTWARE PRODUCT)

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Sales Order Management Software for .Net2.0

by SLINGSHOT

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.

(SOFTWARE PRODUCT)

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Seven Email Marketing Refreshes

by Bronto Software

October 2008 - (Free Research) This whitepaper will detail seven refreshes that will quickly enhance your email-marketing program. You may also find some low hanging opportunities that you weren’t aware you were missing.

(WHITE PAPER)

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Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn

by Avaya Inc.

November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.

(ANALYST REPORT)

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Customer Relationship Management - Integration for a Customer Centric View

by Sage (UK) Limited

August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.

(WHITE PAPER)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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Making the right server choices

by Dell, Inc.

August 2008 - (Free Research) This videocast will examine the forces within the data center that are effecting change in server requirements and how servers are evolving to address those requirements. It will also address things to consider when deciding which server is right for you.

(VIDEOCAST)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Optimizing Business Benefits through the Oracle / HP Partnership

by Oracle Corporation

August 2008 - (Free Research) In 2007, HP and Oracle announced a new focus in their 25-year alliance with the goal of addressing the "need versus resource" gaps that often hinder midsize companies from competing in the global market place. This white paper provides glimpses into the solutions born of this newly-focused alliance.

(WHITE PAPER)

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ShopVue - Paperless Dispatch with Graphical Sequencer

by Casco Development, Inc.

Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.

(SOFTWARE PRODUCT)

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Integrating Vulnerability Assessment and Remediation

by Lumension Security

August 2008 - (Free Research) An outline for successfully integrating vulnerability scanning and remediation capabilities is presented in this whitepaper. This will ensure that organizations maintain a secure environment while complying with internal and external security policies.

(WHITE PAPER)

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When On-demand Financials Make Sense: A Viable Alternative for Growing Midsize Companies

by Intacct

July 2008 - (Free Research) This paper by Ventana Research examines the challenges many growing companies face with their current Financial Management software applications, and how many are turning towards SaaS, on-demand software as an affordable, low-risk alternative.

(WHITE PAPER)

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Protecting Company Information: Why, How and What If?

by Lumension Security

September 2008 - (Free Research) Listen to this webcast to learn more about the greatest threats to your valuable information, and how to protect against information loss.

(WEBCAST)

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Unlocking the Secret World of White Listing: Insight for Enterprise Email Marketers

by Silverpop Systems Inc.

August 2008 - (Free Research) This white paper will introduce you to the strange and sometimes confusing world of white listing. It explains how navigate through the process, imparts advice on how to increase your chances of getting on those coveted lists.

(WHITE PAPER)

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Mobility XE Increases Utility Worker Efficiency

by NetMotion Wireless

June 2008 - (Free Research) Using a mobile VPN, workers in the field can quickly and easily access customer information, speeding the time for delivery of service.

(CASE STUDY)

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ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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Evaluating Data Center High-Availability Service Delivery

by FORTRUST LLC

November 2008 - (Free Research) This white paper examines several key criteria related to high-availability service delivery, also it examines the importance of factors such as operational processes and service assurance, combined with maintenance and lifecycle strategies.

(WHITE PAPER)

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Cost Cutting in IT to Cope with Economic Slowdown

by Avaya Inc.

July 2008 - (Free Research) IT organizations are under pressure to reduce the cost of IT and to use IT to reduce the operating costs of the enterprise. This report compiles a list of common IT-related budget-cutting ideas with links to specific research currently available from Gartner.

(WHITE PAPER)

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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Perspectives: June 2007

by Information Security Magazine

October 2008 - (Free Research) PCI has lost its way, growing overly complex and costly. The original intent of the Payment Card Industry Data Security Standard (PCI DSS)--which grew from the early Visa Cardholder Information Security Program (CISP) initiative in 2001--was admirable.

(WHITE PAPER)

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BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP

by F5 Networks

BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.

(HARDWARE PRODUCT)

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Four Steps to Successfully Transition From Network Systems Management Suites

by CITTIO

October 2008 - (Free Research) Whether your motivation to replace your legacy mega-suite is strategic, financial or purely operational, look no further. Use the set of proven and actionable best practices documented in this white paper to successfully transition from a mega-suite deployment. Read on and join the growing list of companies who've retired their mega-suite.

(WHITE PAPER)

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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CRM: The Essential Guide - Five Principles for CRM Success

by CDC Software - Pivotal CRM (E-mail this company)

December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

(WHITE PAPER)

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