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Results for keyword: Products Act Contact Management

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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

Customer Support Solution
by: Extraview Corporation.


	Topics related to your search: Email Archiving \| E-Mail Management \| Customer Relationship Management (CRM) \| Customer Service (General) \| E-mail Servers \| Contact Center Management \| Information Lifecycle Management \| Call Center Management \| Storage Management \| Contact Management

ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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GFI EventsManager

by GFI Software Ltd.

GFI EventsManager is an award-winning events monitoring, management and archiving solution, that supports a wide range of event types such as W3C, Windows events, Sylogs and SNMP traps generated by devices such as firewalls, routers and sensors.

(SOFTWARE PRODUCT)

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Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service

by Avaya Inc.

June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture.

(WHITE PAPER)

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How to Write an Archiving Program RFP

by Storage Magazine

September 2008 - (Free Research) All archiving programs aren't alike. Here's how to craft an RFP that lets you compare programs on an equal footing and find the application that best fits your environment.

(WHITE PAPER)

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IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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6 Steps To ERP Implementation Success

by IFS

February 2008 - (Free Research) Implementing ERP, CRM, EAM is complicated. Here are six simple steps to take in order to manage that complexity.

(WHITE PAPER)

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HEALTHsuite® - Claims Processing Software

by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

(ASP & SOFTWARE PRODUCT)

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Mail Attender® for Lotus Notes - Archiving and Email Management

by Sherpa Software

Mail Attender® for Lotus Notes is a comprehensive email management tool that gives companies the power to control and manage data residing in email from a central location. Mail Attender can archive documents/attachments, enforce retention policies, delete non-business info & search content.

(SOFTWARE PRODUCT)

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Mail Attender® for Lotus Notes - Archiving and Email Management

by Sherpa Software

(SOFTWARE PRODUCT)

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ADERANT Expert

by Aderant

ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.

(SOFTWARE PRODUCT)

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Unified Communications Implementation: The 7 Areas of your Business That Must be Primed

by Avaya Inc.

September 2008 - (Free Research) In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation.

(WHITE PAPER)

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Mail Attender® for Exchange - Mailbox, PST and Public Folder Management

by Sherpa Software

Mail Attender® for Exchange is a scalable content management tool. Administrators can manage information in mailboxes, PST files, desktop/servers and public folders to enforce policy, compliance, and storage quotas. Offers comprehensive statistical reporting capabilities. Free Trial Download

(SOFTWARE PRODUCT)

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Mail Attender® for Exchange - Mailbox, PST and Public Folder Management

by Sherpa Software

(SOFTWARE PRODUCT)

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Pennsylvania Toy Company Finds Software Customizations Child’s Play with M1

by Bowen & Groves

May 2008 - (Free Research) M1 allows Smethport to create three separate M1 systems: two sales companies – Lauri Toy and Smethport Toy – and a manufacturing company to sell products to both organizations.

(CASE STUDY)

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GFI MailSecurity

by GFI Software Ltd.

GFI MailSecurity acts as an email firewall and provides mail security by protecting you from email viruses, exploits and threats, as well as email attacks targeted at your organization.

(SOFTWARE PRODUCT)

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Thriving in an Economic Downturn

by Avaya Inc.

August 2008 - (Free Research) This e-guide that takes you through the latest contact center technologies, and how they can help you develop brand differentiation, elevate customer loyalty, and keep costs low — even when everyone is tightening their budgets.

(WHITE PAPER)

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IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

by Avaya Inc.

July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

(WHITE PAPER)

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Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

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Roadmap for Implementing a Multi-Site IP Contact Center

by Avaya Inc.

May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.

(WHITE PAPER)

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Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry

by Adobe Systems, Inc.

November 2008 - (Free Research) Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.

(WHITE PAPER)

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations

by CosmoCom, Inc.

October 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.

(WHITE PAPER)

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ER/Studio 7.5

by Embarcadero Technologies, Inc.

March 2008 - (Free Research) Embarcadero® ER/Studio®, an industry-leading data modeling tool, helps companies discover, document, and re-use data assets while providing intuitive reverse engineering, logical modeling, and physical modeling.

(DEMO)

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Embarcadero® DBArtisan® 8.5

by Embarcadero Technologies, Inc.

March 2008 - (Free Research) Embarcadero® DBArtisan®, the leading cross-platform database administration tool, helps DBAs maximize availability, performance, and security. DBArtisan boosts productivity so DBAs can manage larger, more complex databases.

(DEMO)

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Business Process Management and Workflow Solutions

by Captaris, Inc.

Captaris Workflow provides flexible, integrated business process workflow automation for organizations using Microsoft software, enabling productivity, accountability, and compliancy. Captaris Workflow tasklists can be delivered to Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless device.

(SOFTWARE PRODUCT)

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