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Results for keyword: Putting the customer back in Customer Service

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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

WebFOCUS Operational Enterprise Business Intelligence
by: Information Builders Inc..

Actuate Performancesoft Suite: Performance Management Solution
by: Actuate.


	Topics related to your search: Customer Service (General) \| Customer Relationship Management (CRM) \| Business Intelligence Solutions \| Marketing Management \| Business Process Management (BPM) \| Customer Experience Management (CEM) \| Enterprise Resource Planning (ERP) \| Supply Chain Management \| Warehouse Management Solutions \| Inventory Management

Surviving and Thriving in the Customer-Driven Age

by Oracle Corporation

September 2008 - (Free Research) The customer-driven age is upon us and succeeding in this environment requires a new set of goals and a new set of tools. Learn how CRM is the catalyst to transform organizations, empower employees and capitalize on new market opportunities.

(WHITE PAPER)

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Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy

by SAP America Inc

March 2008 - (Free Research) Read this paper to learn how managed customer engagement is a critical path to promoting advocacy for your brand and driving business results.

(WHITE PAPER)

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Bowen & Groves Honored in Fifth Annual International Business Awards(SM)

by Bowen & Groves

July 2008 - (Free Research) Bowen & Groves the developer of M1 by B&G™ a leading Manufacturing ERP System has earned a Certificate of Finalist Recognition for Best Support Organization and Best Product Development Department in the 2008 International Business Awards.

(WHITE PAPER)

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Secure iSCSI Storage

by Storage Magazine

October 2008 - (Free Research) With a little planning, your iSCSI storage network can be even more secure than a legacy Fibre Channel storage network.

(WHITE PAPER)

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IBS Distribution and Warehousing

by IBS, International Business Systems

IBS warehouse management sofwtare is designed to cover any warehousing scenario for distribution and manufacturing companies.

(ASP & SOFTWARE PRODUCT)

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Aerospace Manufacturer Grows Nearly 400%, Keeps Administrative Staff Low with M1 by B&G™ ERP Software

by Bowen & Groves

May 2008 - (Free Research) Excaliber found M1 by B&G™, an ERP software system designed for small to medium manufacturers.

(CASE STUDY)

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Best Practices in Reconciliation: A Practical Guide for Asset Managers

by Advent Software, Inc

July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.

(WHITE PAPER)

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Enterprise Backup & Recovery Methodologies for Your Oracle Environment

by Datalink/NetApp

September 2008 - (Free Research) Attend this live Webcast for an introductory overview on some of the enterprise backup options available for Oracle data.

(WEBCAST)

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TimeSummit

by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports.

(SOFTWARE PRODUCT)

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IBS Enterprise - Optimize Your Business Processes

by IBS, International Business Systems

September 2008 - (Free Research) IBS warehouse management software is designed to cover any warehousing scenario for distribution and manufacturing companies.

(WHITE PAPER)

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IBS Enterprise - Optimize Your Business Processes

by IBS, International Business Systems

September 2008 - (Free Research) IBS warehouse management software is designed to cover any warehousing scenario for distribution and manufacturing companies.

(WHITE PAPER)

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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LendingTree: Direct Marketing Wins...with Enterprise Campaign Management

by Aprimo, Inc.

November 2008 - (Free Research) Since implementing the Aprimo system and subsequently moving the control of campaign execution to the direct marketing department, LendingTree has noticed a radical uptick in campaign volume and efficiencies.

(CASE STUDY)

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Automating Closed-Loop Marketing

by Neolane Inc.

October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.

(WHITE PAPER)

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Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn

by Avaya Inc.

November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.

(ANALYST REPORT)

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Websense Data Security Solutions

by Websense, Inc.

November 2008 - (Free Research) Websense Data Security Suite is the only data loss prevention (DLP) solution that provides content, context, and destination awareness, allowing administrators to manage who can send what information, where, and how.

(WHITE PAPER)

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IFS Applications - Supply Chain Management

by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.

(SOFTWARE PRODUCT)

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Back Office Outsourcing and Investment Reporting - A Guide for Investment Advisors

by Advent Software, Inc

July 2008 - (Free Research) In investment reporting, customers expect detailed reports of irreproachable accuracy, delivered with no delay or excuses. This whitepaper will serve as as a guide for Investment Advisors.

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Disaster Recovery and Back Up: Attractive Services Opportunities

by Zenith Infotech

June 2008 - (Free Research) By following disaster recovery best practices outlined in this guide, channel professionals can help their customers avoid or minimize disaster impact as well as plan for successful disaster recovery.

(WHITE PAPER)

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Dispatch Direct: Service Call Dispatching

by Dispatch Direct

Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.

(SOFTWARE PRODUCT)

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Closing the Data Privacy Gap for SAP® Applications

by IBM

October 2008 - (Free Research) Companies rely on critical SAP® applications to support daily business operations, so it is essential to ensure privacy and protect application data no matter where it resides.

(WHITE PAPER)

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Aberdeen Group: Customer Data Quality: Roadmap for Growth and Profitability

by Infosolve Technologies, Inc.

March 2008 - (Free Research) New Aberdeen research reveals that customer data quality is a sales and marketing leadership issue. Aberdeen found that over 70% of Best-in-Class firms are driven to improve customer data quality by competitive and profitability pressures…

(WHITE PAPER)

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ShopVue - Paperless Dispatch with Graphical Sequencer

by Casco Development, Inc.

Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.

(SOFTWARE PRODUCT)

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Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management

by SpringCM

April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.

(WHITE PAPER)

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Communications Solutions Suite

by Modus Link

February 2008 - (Free Research) This integrated suite is comprised of several optimized “solution packages” that help clients manage a particular supply chain activity common to this vertical market-efficiently and cost-effectively.

(WHITE PAPER)

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