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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.


	Topics related to your search: Customer Relationship Management (CRM) \| Marketing Management \| Enterprise Resource Planning (ERP) \| Customer Information Management/ Customer Databases \| Customer Service (General) \| Business Process Management (BPM) \| Technology ROI Tools \| Business Intelligence Solutions \| Customer Experience Management (CEM) \| Marketing Resource Management

Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy

by SAP America Inc

March 2008 - (Free Research) Read this paper to learn how managed customer engagement is a critical path to promoting advocacy for your brand and driving business results.

(WHITE PAPER)

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Gartner's Magic Quadrant for Marketing Resource Management

by Aprimo, Inc.

June 2008 - (Free Research) MRM is a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources.

(WHITE PAPER)

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How Does Your IT Help Desk Measure Up?

by Citrix Online - GotoAssist

July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent.

(WHITE PAPER)

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Best Practices in Performance Management: Monitor, Measure and Manage the End User Experience

by Knoa Software

September 2008 - (Free Research) In a recent study by Forrester Consulting, 87% of IT executives agreed that the best way to manage the service of business critical applications is to measure performance at the end-user level.

(WHITE PAPER)

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Customer Affinity: The New Measure of Marketing

by CMO Council

September 2008 - (Free Research) TECHNOLOGY MARKETERS CHALLENGED TO REORGANIZE AROUND CUSTOMERS: A new CMO Council study finds Customer Affinity is the new measure of marketing effectiveness as vendors struggle to establish customer-centric business practices.

(WHITE PAPER)

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Populating a Data Quality Scorecard with Relevant Metrics

by DataFlux Corporation

June 2008 - (Free Research) Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business’s success criteria, it is difficult to determine how to react to emergent data quality issues..

(WHITE PAPER)

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Leveraging BPM for a Greener and Efficient Enterprise

by Cognizant Technology Solutions

September 2008 - (Free Research) This Webcast looks at business process management (BPM) in action, in a paperless office scenario. It proposes a holistic approach to measure and assess the waste footprint of an organization's paper based processes.

(WEBCAST)

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ERP - A Poplular Choice for Midmarket Business

by SAP America Inc

September 2008 - (Free Research) Read this CIO guide on ERP in the Midmarket to get a better understanding of the various options companies have when choosing, implementing, securing, and measuring the ROI from their ERP systems.

(E-LEARNING TUTORIAL)

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ADERANT Expert

by Aderant

ADERANT Expert is the legal industry’s first truly integrated practice management system based on Microsoft .NET technologies, providing law firms with comprehensive functionality for financial management, business intelligence, matter management, and practice automation.

(SOFTWARE PRODUCT)

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Web 2.0 Email Marketing: 5 Steps to Unrivaled Results

by Silverpop Systems Inc.

August 2008 - (Free Research) This whitepaper explores the Internet phenomenon known as “Web 2.0” that is reshaping the Internet and helping marketers. Also discussed are five techniques for staying competitive and achieving high returns in a Web 2.0 world.

(WHITE PAPER)

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IT Leadership Strategy: How to Provide World-Class Help Desk Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) Attend this Webinar to get an under-the-hood look at how GoToAssist Corporate remote support enables the IT organization to be the engine that keeps your end users productive and your company running.

(WEBCAST)

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Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management

by SpringCM

April 2008 - (Free Research) This white paper discusses the seven best practices in contract management. It’s time for you to think about how to manage your contracts more effectively, close more deals, and get more cash. Learn how in this paper.

(WHITE PAPER)

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Holistic Customer Strategies for the Enterprise: Peppers and Rogers Report on the Payoffs

by Infor

February 2008 - (Free Research) A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.

(WHITE PAPER)

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Expert Executive Office

by Aderant

Expert Executive Office gives you a complete view of all your business operations and information, and provides the tools to use that information to make the right decisions, set strategy, measure the results and increase accountability.

(SOFTWARE PRODUCT)

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6 Simple Solutions for Measuring Marketing Performance

by Aprimo, Inc.

June 2008 - (Free Research) EMM delivers to a future vision where marketing has one platform like the operational backbone of a company which uses ERP or a sales/services organization which uses CRM.

(WHITE PAPER)

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Lowering Enterprise Software Total Cost of Ownership through an Enterprise Application

by OnDemand Software

April 2008 - (Free Research) This white paper examines the challenge of keeping a lid on enterprise software costs, explores how an effective training platform can help reduce enterprise software TCO.

(WHITE PAPER)

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10 Ways to Improve B2B Email Deliverability and Effectiveness

by Vtrenz, Inc

January 2008 - (Free Research) Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased sales opportunities and more profitable customer relationships.

(WHITE PAPER)

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Gartner 2008 Marketscope: Enterprise Backup/Recovery

by Syncsort

October 2008 - (Free Research) This MarketScope represents a major change in the way that Gartner is evaluating the backup market and measuring vendor success in the market.

(WHITE PAPER)

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Customer Information Quality Protection and Assessment

by Datanomic

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.

(SOFTWARE PRODUCT)

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Gartner Research: Zip from 0 to 90 in Four Easy Steps with a Marketing Maturity Model

by Aprimo, Inc.

November 2008 - (Free Research) The MOMM presents a more realistic view of the journey and benefits, by using the MOMM marketing executive can evaluate where they are and develop a specific roadmap for investments in people, process and technology.

(WHITE PAPER)

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Secure Email and Workflow Automation: The Five Critical Questions Financial Institutions Must Ask

by DataMotion

October 2008 - (Free Research) With so many business activities going online to take advantage of the benifits of the internet, companies spend billions on security measures. But when canvassing a majority of companies' security programs, one area continues to come up short - email.

(WHITE PAPER)

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Top 5 Best Practices for Creating Effective Campaign Dashboards

by Tableau Software

June 2008 - (Free Research) We can define an effective marketing dashboard as one that enables marketers to visually display relevant and current campaign, customer, advertising and/or branding information needed to achieve marketing objectives.

(WHITE PAPER)

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Marketing Finance System (MFS): Automate Core Marketing Operations Processes

by Aprimo, Inc.

June 2008 - (Free Research) This paper will describe core processes which are critical to fully leverage an MFS application.

(ANALYST REPORT)

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IFS Applications - Supply Chain Management

by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.

(SOFTWARE PRODUCT)

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Quality Management for Manufacturers: Some Assembly Required

by Epicor Software Corporation

August 2008 - (Free Research) Investing in ERP solutions today means more than just meeting the basic needs of the Supply Chain. Lori Gipp, VP of Marketing, IQS will join the webcast to present this type of extended ERP offering with QMS.

(WEBCAST)

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