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CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.


	Topics related to your search: Customer Relationship Management (CRM) \| Customer Experience Management (CEM) \| Sales Management \| Customer Information Management/ Customer Databases \| Customer Data Integration \| Customer Service (General) \| Application Integration \| Sales Force Automation (SFA) \| Business Process Management (BPM) \| Business Intelligence Solutions

MS Dynamics CRM Case Study: CRM Solution Helps Increase Sales by 30 Percent

by Microsoft Dynamics

September 2008 - (Free Research) Find out how a Microsoft Dynamics CRM solution provided real-time tracking of inventory, leads, and account information and helped OXBO International increase sales by 30 percent.

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The Third Stakeholder: The End-User’s Impact on CRM ROI

by Knoa Software

September 2008 - (Free Research) CRM solutions, like Siebel, automate complex business processes where high levels of application performance are crucial. Read this whitepaper to learn best practices in Siebel CRM Performance Management.

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

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Evaluating CRM Solutions: Six Ways ‘The Oracle Advantage’ Benefits Your Organization

by Oracle Corporation

September 2008 - (Free Research) This white paper summarizes the key questions every organization should ask of a vendor and the ways ‘The Oracle Advantage’ addresses each of these areas.

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CRM: The Essential Guide - Five Principles for CRM Success

by CDC Software - Pivotal CRM (E-mail this company)

December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Pivotal CRM (E-mail this company)

November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.

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Microsoft Dynamics CRM Online ® Webcast

by Microsoft

June 2008 - (Free Research) Available on-demand, this Webcast takes you through a brief intro from CEO, Steve Ballmer and then follows a panel of executives who answer questions like: what is CRM and what type of business does it really help?

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Case Study - Small Business Values Safety Net for Mission Critical BlackBerry Deployment

by BlackBerry

March 2008 - (Free Research) Wireless devices can allow small market businesses to respond faster, provide better service and ensure availability. Read this case study to learn how one small-business leveraged the BlackBerry technical support service to improve business processes.

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Ross Enterprise

September 2008 - (Free Research) In this paper, you will learn about the different categories of customization and the role a flexible architecture plays in being able to customize with ease, as well as flexibility’s importance in deploying, upgrading, and integrating your CRM system.

(WHITE PAPER)

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Choosing the Best CRM for Your Organization

by Oracle Corporation

August 2008 - (Free Research) Explore four Customer Relationship Management (CRM) deployment scenarios and how to choose a CRM solution that will best meet your company's needs today and support your business as it grows and evolves.

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

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Taking On-Demand CRM Integration to the Next Level

by Oracle Corporation

June 2008 - (Free Research) This white paper discusses current integration challenges facing businesses with mixed deployments and presents Oracle’s vision and solution for comprehensive integration with Oracle’s Siebel CRM On Demand.

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It’s All about the Salesperson: Taking Advantage of Web 2.0

by Oracle Corporation

September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.

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Client Relationship Management for Asset Managers

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

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Customer Relationship Management Sales Enablement: User Acceptance Means More Sales

by Sage (UK) Limited

August 2008 - (Free Research) This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.

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Customer Information Quality Protection and Assessment

by Datanomic

A Customer Information Quality Assessment (C-IQA) provides a systematic review of your customer data, reporting on key information quality metrics to help you understand how effectively you are able to manage your customers.

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IT Benefits of an Integrated Solution

by FrontRange Solutions Inc

July 2008 - (Free Research) View this webinar to find out how Enteo Client Lifecycle is being added to HEAT, Remedy, and Footprints as well as other Service Desk Platforms.

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Eight Strategies for First Rate Customer Service

by Cisco Systems, Inc.

February 2008 - (Free Research) This paper provides eight strategies for creating a relationship with your customers that will keep them coming back.

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Hot Spots: Time to Learn from Microsoft's Mistakes

by Storage Magazine

October 2008 - (Free Research) Security is a cradle-to-grave commitment that spans products, processes and personnel. Microsoft has proved that you can turn on a dime and remedy security shortcomings, and now some leading storage vendors are following its example.

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Ten Tips for Increasing Operational Efficiency

by Cisco Systems, Inc.

February 2008 - (Free Research) This document explains the 10 tips for using network technology to help your business increase operational efficiency, reduce costs, improve customer satisfaction, and stay ahead of the competition.

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VIPRE Takes a Bite out of Bloatware

by Sunbelt Software

November 2008 - (Free Research) Enterprise antivirus is a “must have” in today's networking environments. However, to counter the latest malware threats, some market leaders simply stack new layers of functionality on top of their existing engines. The result: Bloatware.

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Beyond Virtual Tape Libraries: End-to-End Data Protection with Syncsort Disk-to-Disk Solutions

by Syncsort

April 2008 - (Free Research) While VTL data storage has been a popular data protection solution in recent years, the VTL solution may be incomplete for long-term needs. Read this white paper to learn why D2D backup solutions are the ideal data protection technologies for y...

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Help Desk Warning Signs: Is it Time to Consider Outsourcing?

by ABS Associates, Inc.

July 2008 - (Free Research) There are many warning signs that indicate your organization might not be operating at its best. Even a help desk that receives minimal user complaints and experiences low call volumes can project signals that scream, "Danger ahead!" Learn the signs that signify when it might be time to consider an outsourced support solution.

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Web Application Security: Too Costly to Ignore

by Hewlett-Packard Company

September 2008 - (Free Research) Web application security is crucial to mitigating the risks of attack and attaining regulatory compliance.

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