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10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.

M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers
by: Epicor Software Corporation.


	Topics related to your search: Customer Relationship Management (CRM) \| Marketing Management \| Sales Management \| Enterprise Resource Planning (ERP) \| Insurance (Integrated) \| Customer Service (General) \| Business Process Management (BPM) \| Customer Experience Management (CEM) \| Supply Chain Management \| Customer Information Management/ Customer Databases

Voice of the Customer: Text Analytics for the Responsive Enterprise

by IBM

October 2008 - (Free Research) VoC is an approach that can guide enterprises in meeting the spectrum of sales, marketing, customer support, brand and reputation management, product service design, and quality demands.

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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Holistic Customer Strategies for the Enterprise: Peppers and Rogers Report on the Payoffs

by Infor

February 2008 - (Free Research) A single view of the customer includes adoption and governance issues that help an enterprise act as a customer advocate, predict lifetime value, and effectively segment its customer base.

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Show How Marketing Makes Money: A 5-Step Plan for Proving ROI

by Vtrenz, Inc

June 2008 - (Free Research) This white paper outlines a simple plan to help ensure the outcome of your evaluation efforts both meaningful and manageable.

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Manage All Your Master Data with One Integrated Solution

by SAP America Inc

June 2008 - (Free Research) The SAP NetWeaver® Master Data Management (SAP NetWeaver MDM) component enables you to consolidate, synchronize, distribute, centrally manage, and publish any type of master data object across your enterprise.

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Size DOES Matter – When Choosing the Right ERP Solution

by Xperia

June 2008 - (Free Research) Relationship is more important for a small-to-medium manufacturers than a large one, because small-to-medium manufacturers tend to have few IT resources, and therefore rely more on the software supplier.

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Voice-Enabling Salesforce.com with SalesByFone

by Angel.com

October 2008 - (Free Research) SalesByFone by Angel.com makes it possible to access, update, and manage accounts, contacts and leads directly in salesforce.com through voice commands over the phone.

(WEBCAST)

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Streamlining Marketing Management and Processes, a Merrill Lynch Success Story

by Aprimo, Inc.

June 2008 - (Free Research) This 2002 case study details Merrill Lynch’s GPC Marketing team that successfully implemented Aprimo’s Planning & Financial Management solution to better manage their $100 million-plus marketing spend.

(CASE STUDY)

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Eight Steps for Keeping Customer Experience Momentum During an Economic Downturn

by Avaya Inc.

November 2008 - (Free Research) Read this paper to learn the eight steps that Forrester recommends for customer experience executives to take in preparation for tightened budgets, intensified focus on costs, and customer dissatisfaction.

(ANALYST REPORT)

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Aite Group Research Report - Rise of Dark Pools and Rebirth of ECNs: Death to Exchanges?

by Advent Software, Inc

July 2008 - (Free Research) This whitepaper examines some of the key trends within the U.S. ATS market, and provides clear categorizations of some of the platforms vying for market share. This report also provides U.S. equities market share estimates and future projections.

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HEALTHsuite® - Claims Processing Software

by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.

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OASIS Workers Comp; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Workers Comp is a component-based, fully integrated insurance processing system that supports full-service workers' compensation insurance companies, third party claims administrators, and self-insured entities.

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Why Video Is Strategic in Financial Services

by TANDBERG

March 2008 - (Free Research) This research identifies the social trends, technical drivers, and business drivers that are leading Financial Institutions around the world to adopt videoconferencing strategies - today.

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Lead Generation and Management: Online Strategies and Best Practices

by KnowledgeStorm Webinars (E-mail this company)

June 2004 - (Free Research) Recent research by SiriusDecisions has shown that the average B2B organization actually utilizes only 6 % of the leads generated per year. If you're like many sales and marketing professionals, the time and money you will spend on online lead generation and management in 2004 will not yield the results you're looking for.

(WEBCAST)

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Helping CRM Serve its Purpose: How to Reduce the Increasingly Complex Risks that Threaten ROI

by OnDemand Software (E-mail this company)

May 2007 - (Free Research) This white paper briefly highlights CRM’s recent evolution, examines the risks that accompany those developments and identifies the capabilities – contained in an effective synchronized content development platform – that mitigate the risks and maximize the opportunities for valuable returns on CRM investments and competitive advantage.

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Business Process Management - Enabling Innovation and Business Agility in Financial Services

by Metastorm

February 2008 - (Free Research) This white paper explores how Business Process Management enables organizations to meet automation, efficiency and regulatory requirements. Discover how retail banking, investment banking and insurance sectors have successfully leveraged BPM technology.

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CS-ENTERPRISE--Complete Enterprise Configuration Management System

by Configuration Solutions

Our CS-Enterprise software suite allows you to quickly deploy a configuration solution throughout your entire organization and extended enterprise.

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Everything You Don't Know about Desktop Search

by ISYS Search Software

May 2008 - (Free Research) Discover the difference between today's newer consumer desktop search products and the mature, tried-and-true business-oriented solutions. Includes a 12-step checklist to help you better evaluate desktop search for the enterprise.

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SAP Supports Applications on VMware Platform: An Industry Milestone

by VMware and Intel

October 2008 - (Free Research) The partnership with SAP gives VMware the opportunity to address an additional large segment of the enterprise market, and enables SAP to sell its products on the industry-leading virtualization platform.

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VUE Software: Enterprise Incentive Management

by CSSI

VUE Software solves the complexities of insurance sales commission and incentive compensation plans by delivering flexibility and automation. VUE Software’s web-enabled EIM solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution provides the ease of a total solution from one vendor.

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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VUE Software: Insurance Commission & Incentive Compensation Management

by CSSI

VUE software delivers flexibility and automation to help solve the complexities of insurance sales commission and incentive compensation plans. VUE’s web-enabled incentive management solution reduces costs while driving accuracy and efficiency into your organization. This comprehensive solution offers the ease of a total solution from one vendor.

(SOFTWARE PRODUCT)

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Oracle and F5 Networks: The Oracle and F5 Partnership

by F5 Networks

F5 is a Certified Oracle Partner and is involved in joint testing, certification, documentation, sale and support of Oracle and F5 combined solutions.

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Sales 2.0: How Businesses Are Using Online Collaboration to Spark Sales

by Oracle Corporation

September 2008 - (Free Research) This paper examines how Sales and Marketing professionals are beginning to see they can use social media applications such as LinkedIn, Facebook, Myspace, Twitter and Jigsaw to do a better job of selling and marketing to their customers.

(WHITE PAPER)

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