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Results for keyword: Samsung Potential Customer Service

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M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd
by: Bowen & Groves.

Epicor Vantage: Comprehensive ERP Software for Mid-market Manufacturers
by: Epicor Software Corporation.

BIG-IP Local Traffic Manager
by: F5 Networks.


	Topics related to your search: Enterprise Resource Planning (ERP) \| Customer Relationship Management (CRM) \| Social Networks and Community Management \| Unified Communications / Voice & Data Convergence \| Business Process Management (BPM) \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Direct Marketing \| Business Intelligence Solutions \| Telephony/ CTI/ VOIP \| Customer Service (General)

E-Book: From Web to Phone: Using Interactive Speech Applications to Automate Business Processes

by Angel.com

November 2008 - (Free Research) Speech applications have long promised a strong return on investment by automating routine call center tasks and reducing live operator costs. This white paper gives more details.

(WHITE PAPER)

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Solving the NGN Data Migration Challenge

by Alcatel-Lucent

August 2008 - (Free Research) The costs associated with data inaccuracy have emerged as a fundamental issue. This white paper outlines a new approach to help operators optimize the total costs for subscriber data validation during IP Transformation.

(WHITE PAPER)

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Sales Prospector Demo

by Oracle Corporation

November 2008 - (Free Research) View this three-minute demo to learn how Oracle's Social CRM application, Sales Prospector, helps increase a salesperson's effectiveness by providing relevant information about existing and potential customers.

(DEMO)

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Samsung Gains U.S.$2.9 Million Annually with Portal Solution

by Microsoft Corporation India Pvt Ltd

November 2008 - (Free Research) The new portal solution gave Samsung, its subsidiaries, and its partners faster and fuller access to real-time data for decision-making that boosted revenues and profits while cutting costs.

(CASE STUDY)

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IFS for the Energy & Utilities Industry – ERP for Asset-Intensive Utilities

by IFS

Functionally rich and totally integrated our suite of industry solutions provide users with the opportunity to run their business more efficiently and to maximize their profit generating potential.

(SOFTWARE PRODUCT)

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Field Service Automation - No Longer a "Maybe" but a "Must"

by Dispatch Direct

April 2008 - (Free Research) Field Service Automation solutions provide total functionality for your field workers – resources are best managed and customers are best serviced.

(WHITE PAPER)

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Automating and Optimizing Service Desk Performance

by Kaseya

April 2008 - (Free Research) The service desk is the first line of defense for reacting to IT issues, yet most organizations haven't designed their service desk properly. Read this white paper to learn about a solution that addresses this problem and help support your clie...

(WHITE PAPER)

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Improve Business Performance and Customer Loyalty in 5 Steps

by Infor

September 2008 - (Free Research) Maintaining strong business performance and customer loyalty require continual vigilance and assessment and performance tools. Read this paper to learn five steps to improve business performance and increase customer loyalty.

(WHITE PAPER)

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IBM Cognos Pricing Makes More Projects Possible

by Cognos, an IBM Company

October 2008 - (Free Research) IBM Cognos has a flexible and tiered pricing grid that enables companies to cost effectively deliver BI and PM benefits to more users, and more types of users.

(WHITE PAPER)

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CommVault Customer Survey Data Validation and User ROI

by CommVault Systems, Inc.

September 2008 - (Free Research) CommVault’s customers participated in an online survey in March 2008 which documented the ROI across infrastructure, software, and services spending; backup reliability; administrative time; and backup and restore performance.

(WHITE PAPER)

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Enterprise Password Management: A Guide to Best Practices

by RoboForm Enterprise

September 2008 - (Free Research) Passwords are an essential security technique. This white paper reviews best practices to password management and provides contrast methods of dealing with Enterprise Single Sign-On (ESSO) and describes an alternative approach to ESSO.

(WHITE PAPER)

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e-Book: The Human Side of Knowledge Management - Unlocking People Potential in the Knowledge Economy

by InQuira Inc

October 2008 - (Free Research) This paper outlines the benefits customers, support agents, and executives can gain through knowledge management, and it reveals the key factors required to maximize these benefits.

(E-LEARNING TUTORIAL)

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Deploying F5 Networks BIG-IP Local Traffic Manager with WebAccelerator for Microsoft Office SharePoint Server 2007

by F5 Networks

September 2008 - (Free Research) One approach to improving overall system performance is the use of a class of Traffic Management Device commonly referred to as a WAN Accelerator. This paper details the results of using one such solution.

(WHITE PAPER)

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Quest MessageStats™

by Quest Software

Quest MessageStats empowers executive management, Information Technology (IT) managers, and Exchange administrators to perform business-critical analysis and reporting on Exchange e-mail infrastructures.

(ASP & SOFTWARE PRODUCT)

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Disaster Recovery and Back Up: Attractive Services Opportunities

by Zenith Infotech

June 2008 - (Free Research) By following disaster recovery best practices outlined in this guide, channel professionals can help their customers avoid or minimize disaster impact as well as plan for successful disaster recovery.

(WHITE PAPER)

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The Total Economic Impact of Lumension Security's Sanctuary

by Lumension Security

August 2008 - (Free Research) Lumension,s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a voluntary compliance solution to an automatic one is illustrated

(WHITE PAPER)

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Datanomic Data Migration and System Integration

by Datanomic

Datanomic's Customer Data Migration solutions are designed for customers and partners to minimize the risk of their data migration projects failing or overrunning due to data issues.

(SOFTWARE PRODUCT)

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Changing the Game: 4 Ways to Unlock Your Employees' Performance Potential

by SuccessFactors

February 2008 - (Free Research) Discover four proven ways you can tap into - and manage - the full potential of every employee. FREE eGuide - download today!

(WHITE PAPER)

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How to Ensure That Your Employees Will Want to Use CRM

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This paper outlines the technology building blocks that will enable you to create an information-rich environment that empowers your workforce to perform at its peak and use data to its fullest--without having to become IT experts.

(WHITE PAPER)

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Uncovering Hidden B2B Sales Potential

by MapInfo Corporation

July 2008 - (Free Research) Location intelligence software helps companies increase B2B sales by improving customer and prospect knowledge, managing their sales channels proactively, responding faster to changing market conditions and improving their channel structure and alignment.

(WHITE PAPER)

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Risk Data Suite for Communications Providers and Electric Utilities

by MapInfo Corporation

July 2008 - (Free Research) The Risk Data Suite enables communications and utility providers to make better informed network management decisions to minimize service interruptions and plan for contingencies in the event of a disaster.

(WHITE PAPER)

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Disarm the Threat of Identity Theft: The Role of Identity Resolution in Fraud Detection, Risk Management, and Regulatory Compliance

by Informatica

November 2008 - (Free Research) This paper addresses how your organization can use Informatica Identity Resolution in your arsenal in the fight against fraud, money laundering, and other criminal activities.

(WHITE PAPER)

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IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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No Paper Weight Analyst Validation

by IBM

September 2008 - (Free Research) This white paper includes an assessment of new cost/risk dynamics and their benefits that were part of the No Paper Weight ROI analysis to provide a more comprehensive ROI analysis.

(WHITE PAPER)

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Forrester Research: Benefits of Migrating to Sybase Database Management

by Sybase, Inc.

September 2008 - (Free Research) Forrester Research shares the results of research conducted with four Sybase customers who have migrated to ASE 15. ASE 15 is the latest generation of database management system (DBMS) software from Sybase.

(WEBCAST)

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