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Customizable Customer Relationship Management (CRM) Suite for Enterprises
by: CDC Software - Pivotal CRM.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.

10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.


	Topics related to your search: Customer Relationship Management (CRM) \| Customer Service (General) \| Customer Experience Management (CEM) \| Customer Information Management/ Customer Databases \| Business Process Management (BPM) \| Marketing Management \| Sales Management \| Business Intelligence Solutions \| Enterprise Resource Planning (ERP) \| Sales Force Automation (SFA)

Whirlpool: Quality Means Loyalty

by SAS Institute Inc.

September 2008 - (Free Research) Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues.

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Warranty Management as Your Competitive Differentiator: How to Reduce Costs and Improve Customer Satisfaction

by SAS Institute Inc.

September 2008 - (Free Research) Read on for a discussion of ten business realities constraining today’s warranty management programs - and what progressive companies should be doing about them.

(WHITE PAPER)

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Customizable Customer Relationship Management (CRM) Suite for Enterprises

by CDC Software - Pivotal CRM (E-mail this company)

Pivotal CRM delivers rich CRM functionality out of the box to help organizations implement quickly with a lower total cost of ownership. As the market’s most customizable CRM solution, Pivotal CRM enables companies to cost-effectively adapt & integrate to fit their unique business processes.

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CRM for the Professional on the Go

by BlackBerry

March 2008 - (Free Research) Mobile CRM is something that needs to be considered now. As a business leader, you might have put it into your mental “to do later” box, but the reasons to make it a priority are compelling. Read this paper to discover why.

(WHITE PAPER)

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SAS® Strategic Performance Management

by SAS Institute Inc.

September 2008 - (Free Research) SAS Strategic Performance Management facilitates the creation, communication and execution of strategy - promoting focus, alignment and agility throughout the organization.

(WEBCAST)

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SAS®9: Beyond Business Intelligence

by SAS Institute Inc.

September 2008 - (Free Research) SAS®9 takes you beyond business intelligence as you know it with a single, scalable platform for delivering proven predictive analytics and a consistent and rewarding user interface experience.

(WEBCAST)

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Microsoft Dynamics Axapta (AX) - Enterprise Resource Planning (ERP)

by CDC Software - Vis.align (E-mail this company)

Microsoft Business Solutions–AX is a customizable, scalable & global Enterprise Resource Planning (ERP) solution that supports connectivity with your business. Microsoft Dynamics AX features core strengths in manufacturing & e-business, & provides functionality in wholesale distribution & business services environments.

(SERVICE)

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Putting the Relationship Back in Relationship Marketing - Driving Value through Customer Engagement and Advocacy

by SAP America Inc

March 2008 - (Free Research) Read this paper to learn how managed customer engagement is a critical path to promoting advocacy for your brand and driving business results.

(WHITE PAPER)

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5 Ways to Put Your CRM Data to Work for You and Your Customers

by Angel.com

October 2008 - (Free Research) This paper explores the various ways that today’s organizations are automating the interaction between CRM and IVR applications to increase customer loyalty and retention as well as maximize efficiency and productivity of service and sales functions.

(WHITE PAPER)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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CRM: The Essential Guide - Five Principles for CRM Success

by CDC Software - Pivotal CRM (E-mail this company)

December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

(WHITE PAPER)

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How Does Your IT Help Desk Measure Up?

by Citrix Online - GotoAssist

July 2008 - (Free Research) Effective and efficient IT operations are the “table stakes” for IT-business groups’ relationships -- they’re taken for granted by user groups but are glaring when absent.

(WHITE PAPER)

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Expensewatch.com: T&E Expense Reports, A/P Invoice Management & Purchasing

by ExpenseWatch.com

Expensewatch.com offers best-of-breed modules for Travel & Entertainment Expense Reports, Purchasing, and A/P Invoice Management that work together as a fully integrated suite or stand alone separately.

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Issues in Performance Management for Chief Information Officers: Insights from BusinessWeek Research Services and SAS

by SAS Institute Inc.

September 2008 - (Free Research) SAS provides the broadest, deepest range of offerings for performance management.

(WHITE PAPER)

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Will Your Organization Benefit from Fax Server Software?

by Captaris, Inc.

February 2008 - (Free Research) Will your organization benefit from fax server software? Determine your document delivery needs, the benefits of implementing an electronic fax and document delivery solution and the benefits.

(WHITE PAPER)

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Evolution of SAS

by PMC-Sierra, Inc.

September 2008 - (Free Research) Serial attached SCSI (SAS) provides a scalable point-to-point topology capable of addressing storage connectivity at many levels. Read this white paper to learn how SAS is entering its second generation and how its level of value is rapidly gro...

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Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center

by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

(WHITE PAPER)

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Captaris RightFax - Enterprise Fax and Document Delivery

by Captaris, Inc.

RightFax is the clear leader in enterprise fax server and electronic document delivery software. Integrates with email, CRM, ERP and related applications means secure sending & receiving of documents from applications in the enterprise via fax, email, MFPs or the Internet.

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Manage All Your Master Data with One Integrated Solution

by SAP America Inc

June 2008 - (Free Research) The SAP NetWeaver® Master Data Management (SAP NetWeaver MDM) component enables you to consolidate, synchronize, distribute, centrally manage, and publish any type of master data object across your enterprise.

(WHITE PAPER)

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Essentials of CRM for Wealth Management Empower Advisors with Client-centric Tools

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper explains how wealth management firms can use client relationship management (CRM) strategies and technology to build relationships as trusted advisors, maximize share of wallet, increase productivity, contributing revenues.

(WHITE PAPER)

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Client Relationship Management for Asset Managers

by CDC Software - Ross Enterprise

September 2008 - (Free Research) This white paper describes how client relationship management (CRM) technology can help mutual fund wholesalers and institutional asset managers address these core industry challenges and effectively foster.

(WHITE PAPER)

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Sales Order Management Software for .Net2.0

by SLINGSHOT

Provide superior service by addressing your customers’ individual needs. Automate manual processes using electronic workflows and integrate your on-line transactions between customers and suppliers.

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Mix SAS/SATA Drives for Speed or Capacity

by Storage Magazine

September 2008 - (Free Research) New arrays with a mix of SAS and SATA drives let you set up tiering in a single box. But proceed with caution: Numerous inoperability issues need to be resolved.

(WHITE PAPER)

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Gartner's Magic Quadrant for Marketing Resource Management

by Aprimo, Inc.

June 2008 - (Free Research) MRM is a set of processes and capabilities designed to enhance a company’s ability to orchestrate and optimize internal and external marketing resources.

(WHITE PAPER)

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The Executive Guide to CRM Architecture: Why CRM Flexibility Will Impact Your Success

by CDC Software - Pivotal CRM (E-mail this company)

November 2006 - (Free Research) Most CRM vendors claim their solution is customizable. Understanding what "customizable" really means, however, can make the difference between attaining your organization's goals and implementation disaster. CDC Software is pleased to offer you a new free white paper that will help you understand the difference and why it matters.

(WHITE PAPER)

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