Service Coding Contact Management - CRMindustry Results for Service Coding Contact Management

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Results for keyword: Service Coding Contact Management

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Customer Support Solution
by: Extraview Corporation.

WebFOCUS Operational Enterprise Business Intelligence
by: Information Builders Inc..

Actuate Performancesoft Suite: Performance Management Solution
by: Actuate.


	Topics related to your search: Contact Center Management \| Call Center Management \| Customer Relationship Management (CRM) \| Customer Service (General) \| Help Desk and Call Management \| Automatic Call Distribution ACD \| Business Intelligence Solutions \| On-line Customer Support \| Business Process Management (BPM) \| Software Configuration Management (SCM)

Integration Appliances - Simplify Software as a Service (SaaS) Integration

by Cast Iron Systems

March 2008 - (Free Research) Software as a service (SaaS) integration problems cannot be solved with traditional software and custom coding solutions. Learn how you can quickly integrate SaaS applications with your critical customer data.

(WHITE PAPER)

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Embarcadero® RapidSQL™ 7.5

by Embarcadero Technologies, Inc.

March 2008 - (Free Research) Embarcadero® Rapid SQL®, a leading cross-platform SQL IDE, helps database developers produce high-quality SQL code faster by simplifying SQL scripting, query building, object management, project management, and version control.

(DEMO)

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JProbe® -- Java Profiler for Intelligent Code Profiling

by Quest Software

JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.

(SOFTWARE PRODUCT)

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Secure Network Gateway

by Momentum Systems

Secure Network Gateway provides managed file transfer software that automates the exchange of files between an organization's business processes and its customers. It establishes an easily scalable automated file transmission gateway, automating file flow for organizations in a variety of industries, including banking, health care and insurance.

(SOFTWARE PRODUCT)

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Embarcadero® DBArtisan® 8.5

by Embarcadero Technologies, Inc.

March 2008 - (Free Research) Embarcadero® DBArtisan®, the leading cross-platform database administration tool, helps DBAs maximize availability, performance, and security. DBArtisan boosts productivity so DBAs can manage larger, more complex databases.

(DEMO)

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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A Guide to Diagnosing .Net Application Errors

by AVIcode, Inc.

January 2008 - (Free Research) This white paper offers a guide for effectively diagnosing .Net application health problems, code failures and performance bottlenecks.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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Policy STAR® -- Web-Based P&C Policy Administration

by Fiserv Insurance Solutions

Policy STAR is a policy insurance administration solution that helps improve customer satisfaction and operational efficiency.

(SOFTWARE PRODUCT)

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White Paper: The Windows Mobile Netbook for the Enterprise with Low TCO

by Celio Corp / REDFLY Mobile Companion

August 2008 - (Free Research) The Windows Mobile smartphone is easily deployed with a wide array of productivity tools allowing the mobile user to quickly respond to customer requests, stay up-to-date on the latest company information or access remote desktops.

(WHITE PAPER)

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Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center

by Infor

March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities.

(WHITE PAPER)

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Increase First Contact Resolution: The Key to Superior Support

by Citrix Online - GotoAssist

July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.

(WEBCAST)

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Contact Centers for Dummies

by Avaya Inc.

November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.

(WHITE PAPER)

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Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations

by CosmoCom, Inc.

October 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.

(WHITE PAPER)

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IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

by Avaya Inc.

July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

(WHITE PAPER)

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Go Green and Increase Profitability with Virtual Contact Centers

by Avaya Inc.

June 2008 - (Free Research) This paper summarizes for contact center managers the facts and fiction regarding the environmental benefits of home agent programs.

(WHITE PAPER)

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Roadmap for Implementing a Multi-Site IP Contact Center

by Avaya Inc.

May 2008 - (Free Research) This white paper discusses the challenges surrounding implementing a multi-site contact center and a solution that can assist you in making a smooth transition.

(WHITE PAPER)

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Malicious Code Detection Technologies

by Kaspersky Lab

February 2008 - (Free Research) This white paper provides an overview of the evolving combat tactics used in the antivirus battle, giving both simplified explanations of technological approaches as well as a broad chronological perspective.

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Customer Support solution

by Extraview Corporation

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

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The Raiser's Edge: Fundraising Management System for Nonprofits

by Blackbaud, Inc. (E-mail this company)

The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.

(SOFTWARE PRODUCT)

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Extraordinary Customer Service

by Avaya Inc.

June 2008 - (Free Research) Extraordinary Customer Service explores the contact center as a strategic part of your enterprise--where you can leverage differentiated services to provide a superior customer experience that can build brand loyalty and increase profits.

(WHITE PAPER)

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Secure File Transfer Software

by Momentum Systems

Secure File Transfer software products offers several file delivery options to ensure your information is protected while in route to its final destination.

(SOFTWARE PRODUCT)

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Architectural Quality: Design, Development and Testing Rules

by hello2morrow, Inc.

September 2008 - (Free Research) Read this white paper and explore essential architectural quality rules and their individual considerations. Discover a tool that enforces the most important rules automatically during development.

(WHITE PAPER)

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The Benefits of Model Driven Development

by CA

August 2008 - (Free Research) This paper describes the approaches in MDD, explain how CA Gen fits into the larger picture of application development, and relate customer experiences to underpin the quiet success.

(WHITE PAPER)

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Take the Fast Track to Easy CRM and ERP Integration

by Cast Iron Systems

September 2008 - (Free Research) Hear two experts unveil how to increase the value of SaaS with rapid CRM and ERP integration, including a real-life success story.

(WEBCAST)

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1 - 25 of 500 | << < 1 2 3 4 5 of 20 > >>