Version Contact Management Professional - CRMindustry Results for Version Contact Management Professional

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10 Ways to Improve B2B Email Deliverability and Effectiveness
by: Vtrenz, Inc.

CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.

InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available
by: IBM.


	Topics related to your search: Contact Management \| Contact Center Management \| Marketing Management \| Customer Service (General) \| Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Business Intelligence Solutions \| Call Center Management \| Project Management Solutions \| Customer Experience Management (CEM)

IP Enabled Contact Centers: Lowering Costs, Raising the Customer Experience

by Avaya Inc.

July 2008 - (Free Research) This paper explores how Internet Protocol (IP) can be leveraged to lower the cost of enhancing customer service via the contact center.

(WHITE PAPER)

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Unified Communications Implementation: The 7 Areas of your Business That Must be Primed

by Avaya Inc.

September 2008 - (Free Research) In this E-Guide, you will find a list of important questions that should be asked of you and your organization when you are considering a unified communications implementation.

(WHITE PAPER)

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Customer Support Solution

by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.

(ASP & SOFTWARE PRODUCT)

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The Raiser's Edge: Fundraising Management System for Nonprofits

by Blackbaud, Inc. (E-mail this company)

The Raiser’s Edge helps nonprofits of all types and sizes raise more money while decreasing costs. This comprehensive fundraising management solution supports traditional and diversified fundraising methods, automates administrative processes, and provides insightful reports.

(SOFTWARE PRODUCT)

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M1 - ERP Software for the Small to Medium Manufacturer

by Bowen & Groves (E-mail this company)

M1 by B&G™ is a manufacturing ERP software system specifically designed for small to medium manufacturers including job shops, custom and mixed mode manufacturers and make to order manufacturers. M1 by B&G™ provides total integration and automation from quoting through invoicing and is capable of flexible and fully supported customisation.

(SOFTWARE PRODUCT)

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Developing a Spectacular Support Structure

by Numara Software

April 2008 - (Free Research) In this webcast from Numara Software industry leaders will teach you how to be sure that your support structure is running effectively. It will discuss and present solutions for all major issues that support centers encounter.

(WEBCAST)

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Customer Support solution

by Extraview Corporation

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.

(ASP & SOFTWARE PRODUCT)

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ID3 -- A Complete Insurance Administration Solution

by Fiserv Insurance Solutions

ID3 is a complete life, health and annuity policy administration system fully integrated to support every step of the insurance value chain in a straight through processing environment.

(SOFTWARE PRODUCT)

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OASIS Professional Liability; Claims, Policy, and Financial Management

by Delphi Technology, Inc. (E-mail this company)

OASIS Professional Liability is a component-based, fully integrated insurance processing system, that supports full-service professional liability insurance companies, third party claims administrators, and self-insured entities.

(ASP & SOFTWARE PRODUCT)

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Akamai Application Performance Services for the Manufacturing Industry

by Akamai Technologies (E-mail this company)

Manufacturing web sites serve a dual role. Extranets keep suppliers and dealers productive and also provide media-rich B2C sites with personalized, engaging content and applications for brand-building and self service. To succeed, manufacturers like Audi, Toyota, and Nissan rely on Akamai.

(SERVICE)

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ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time

by KnowledgeStorm, Inc (E-mail this company)

February 2007 - (Free Research) Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.

(WHITE PAPER)

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CRM: The Essential Guide - Five Principles for CRM Success

by CDC Software - Pivotal CRM (E-mail this company)

December 2007 - (Free Research) This CRM guide distills insights from customers, prospects, industry analysts, and the press down to five key principles for CRM success. Use these five CRM principles as a guide for selecting the right solution and deploying CRM successfully. These principles will help you develop a CRM strategy that is aligned with your company’s strategic goals.

(WHITE PAPER)

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Advanced Professional Services Automation / Project Portfolio Management

by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.

(ASP & SOFTWARE PRODUCT)

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Embarcadero® RapidSQL™ 7.5

by Embarcadero Technologies, Inc.

March 2008 - (Free Research) Embarcadero® Rapid SQL®, a leading cross-platform SQL IDE, helps database developers produce high-quality SQL code faster by simplifying SQL scripting, query building, object management, project management, and version control.

(DEMO)

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HereWare On-Demand Sales, CRM, Project & Document Management

by HereWare LLC

HereWare is an On-Demand and all-in-One sales, CRM, project, and document management system, integrated for your business. Now your team can work together, and you can manage their efforts, to increase sales and productivity. It doesn’t matter if they are spread around your office, or around the globe, HereWare brings them all together.

(ASP)

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Akamai Application Performance Services for the Manufacturing Industry

by Akamai Technologies

Akamai Technologies managed services address core weaknesses of the public Internet, using the Akamai platform - 25,000 servers across 69 countries - to detect and avoid problem spots.

(SERVICE)

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Preparing for the Unexpected: Utilizing Avaya to Help Build Your Communications Continuity Capability

by Avaya Inc.

August 2008 - (Free Research) This paper is designed to help enterprises understand how Avaya, with its broad portfolio of systems, applications, built-in recovery features and professional services, can help plan and execute a solid approach to communication continuity preparedness.

(WHITE PAPER)

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Mobile Communication Devices in Healthcare

by BlackBerry

January 2008 - (Free Research) This paper is the second in a four-part series that addresses mobile communications in the healthcare industry. Part two takes a closer look at popular communication devices and considers their usefulness and effectiveness within healthcare facilities.

(WHITE PAPER)

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Incident Reporting System

by Delphi Technology, Inc. (E-mail this company)

The Incident Reporting System provides the capability to report incidents for any type of business over the Internet via a secure web site, providing real-time entry and enabling immediate attention by a claims handler. Internet reporting provides cost-effective, efficient solutions and provides real-time access for immediate action.

(ASP & SOFTWARE PRODUCT)

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Actuate Performancesoft Suite: Performance Management Solution

by Actuate

Actuate’s combination of practical expertise, state of the art software and unparalleled customer support is unlike that of any other organization offering Performance Management solutions in the market today.

(ASP & SOFTWARE PRODUCT)

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Proactive Contact Center Management: A New Paradigm for Driving Continuous Improvement?

by Genesys

June 2008 - (Free Research) This white paper is intended to give you a sense of what these new proactive management technologies can do for you, and to help you establish criteria for evaluating products in this arena.

(WHITE PAPER)

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ScaleOut StateServer v4 for Linux or Windows

by ScaleOut Software

September 2008 - (Free Research) Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris.

(DEMO)

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Success Story: Communications - AT&T

by Genesys

May 2008 - (Free Research) Cingular wanted to meet a goal of answering 92% of all customer calls before abandonment, without adding staff. After careful consideration, it chose Informiam to meet that goal.

(CASE STUDY)

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The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction

by Genesys

March 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.

(WHITE PAPER)

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