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Results for keyword: different on business departments customer services

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WebFOCUS Operational Enterprise Business Intelligence
by: Information Builders Inc..

Actuate Performancesoft Suite: Performance Management Solution
by: Actuate.

CRM without Compromise: A Strategy for Profitable Growth
by: SAP America Inc.


	Topics related to your search: Customer Service (General) \| Business Intelligence Solutions \| Customer Relationship Management (CRM) \| Business Process Management (BPM) \| Change and Configuration Management \| IT Service Management (ITSM)/ IT Infrastructure Library (ITIL) \| Sales Management \| Customer Information Management/ Customer Databases \| Learning Management Systems (LMS) \| Storage Management

IFS Enterprise Asset Management - EAM / CMMS

by IFS

IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.

(SOFTWARE PRODUCT)

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Customer Relationship Management Sales Enablement: User Acceptance Means More Sales

by Sage (UK) Limited

August 2008 - (Free Research) This paper will outline how sales enablement is a central component of a successful customer relationship management strategy and distinguishes sales enablement from traditional sales force automation.

(WHITE PAPER)

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On-demand or On-premise CRM: 10 Things to Consider before Making Your Decision

by Sage (UK) Limited

August 2008 - (Free Research) This whitepaper examines the 10 most important considerations associated with CRM selection and discusses how both on-demand and on-premise deployments impact upon them.

(WHITE PAPER)

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Customer Relationship Management - Integration for a Customer Centric View

by Sage (UK) Limited

August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.

(WHITE PAPER)

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Gartner Case Study: Chiquita Migrates to New E-Mail Deployment Model

by Azaleos Corporation

September 2008 - (Free Research) This case study covers two important dynamics: a 4,000-person migration from GroupWise to Exchange and use of a new, managed soft appliance model.

(CASE STUDY)

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ITIL, the IT Service Catalog, and Service Level Management

by newScale, Inc.

October 2008 - (Free Research) This webinar will give you practical guidance on how an IT organization could better serve its customers. Learn how to define and standardize your services with a Service Catalog and set customer expectations through Service Level Management (SLM)…

(WEBCAST)

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ISYS: Desktop Search Engine - Enterprise Search Tool

by ISYS Search Software

ISYS:desktop 8 is an enterprise-class desktop search tool designed to enable search, navigation and discovery across individual PCs, shared folders and large corporate networks.

(SOFTWARE PRODUCT)

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Business on the Move

by Sage (UK) Limited

September 2008 - (Free Research) A mobile salesforce and workforce can respond more urgently to business opportunities, recover from problems faster and address customer problems more quickly. Read this paper to learn the benefits of mobilization.

(WHITE PAPER)

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ShopVue - Shop Activity/Labor Tracking

by Casco Development, Inc.

Capable of meeting even the most complex factory requirements, the Shop Activity module allows you to collect labor, scrap, quality, and status data with minimal Operator effort. Realtime updates available to a variety of ERP/MRP system.

(SOFTWARE PRODUCT)

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Robinson Fin Machines Drives Productivity Up, Lead Times Down with M1

by Bowen & Groves

May 2008 - (Free Research) As demand for Robinson Fin’s fins grew, the company needed to streamline its internal processes to maintain efficiency, lead times and the strong customer service for which it is known.

(CASE STUDY)

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Meet Monetary and Fiscal Targets with the True Value of Learning

by SkillSoft Corporation

August 2008 - (Free Research) This whitepaper discusses a different culture that is developing for learning and training departments. This new cultures prime concern is meeting monetary and fiscal targets.

(WHITE PAPER)

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Podcast - How to Produce an Actionable IT Service Catalog

by newScale, Inc.

October 2008 - (Free Research) The ITIL (IT Infrastructure Library) best practice framework advocates that IT organizations produce a Service Catalog to document and communicate standard service offerings. As the cornerstone for IT-business alignment, the Service Catalog is…

(PODCAST)

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ShopVue - Time and Attendance for Manufacturing

by Casco Development, Inc.

Employees easily record attendance on devices like: entry-way terminals, bar-code scanners, desktop computers via web browser or other devices. All information is instantly validated and can be exported to your payroll service. This module also supports incentive based/piece-rate pay environments, as well as self-service and overtime management.

(SOFTWARE PRODUCT)

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Call Center Management: Planning, Scheduling, Historical and Real Time Statistics

by DeskFlex

August 2008 - (Free Research) This paper examines how Call Centers in a number of industries have been able to significantly improve agent performance while reducing cost by using Agent Power Planning and Scheduling from Desk flex.

(WHITE PAPER)

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The Changing Face of Exchange E-Mail Management

by Azaleos Corporation

September 2008 - (Free Research) This paper outlines the 15 key areas to evaluate as part of any Exchange monitoring and management solution and provides an overall rating for efficiency, aptitude and achievement that each of the various Exchange Server management models offers today.

(WHITE PAPER)

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ITIL Version 3 and the IT Service Catalog

by newScale, Inc.

October 2008 - (Free Research) A new version of ITIL provides more practical guidance and a service lifecycle approach that reflects how IT operates in the real world. Increase financial transparency, service delivery performance and customer satisfaction with a service catalog.

(WHITE PAPER)

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Best Practices - Defining IT Success through the Service Catalog

by newScale, Inc.

October 2008 - (Free Research) This Webinar is for anyone embarking on a Service Catalog or ITIL initiative. Pink Elephant's ITSM guru Troy DuMoulin and newScale founder Rodrigo Flores will give you practical guidance on how to design and implement an IT Service Catalog accordi…

(WEBCAST)

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IFS Applications - Supply Chain Management

by IFS

Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.

(SOFTWARE PRODUCT)

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Drive Sales Performance: Keys to preparing your reps for today's sale environment

by SAVO Group

September 2008 - (Free Research) View this Webcast and learn how top organizations are improving productivity, increasing sales and driving higher quality performance from every rep.

(WEBCAST)

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OnDemand Professional

by OnDemand Software

OnDemand Professional offers a comprehensive platform to develop robust content and begin the process of successful change management.

(SOFTWARE PRODUCT)

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The Service Catalogue and the CMDB

by newScale, Inc.

October 2008 - (Free Research) Learn why deploying a Service Catalogue is an essential early step in the adoption of ITIL and how it will deliver significant ROI, improve operational efficiency and enable end-to-end IT service management.

(WHITE PAPER)

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Automating Excel Reports: Five Java-based Approaches

by Actuate

December 2007 - (Free Research) This white paper details five java-based approaches for automating excel reports - each with its own set of advantages and disadvantages.

(WHITE PAPER)

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LA Water System Goes Digital

by Autodesk

November 2008 - (Free Research) Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format.

(CASE STUDY)

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Think beyond Software Performance Monitoring: A Perspective on Your Service-Level Management Strategy

by Keynote Systems

February 2008 - (Free Research) One element of service level management is internal monitoring of hardware and applications. But companies now acknowledge the need to monitor Web site performance from an end-user perspective.

(WHITE PAPER)

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OnDemand Professional - Documentation, Training, and Support for Rollouts

by OnDemand Software (E-mail this company)

OnDemand Professional is the solution for ensuring change management, achieving organizational readiness, and maximizing ROI. Through a collaborative user and expert environment, OnDemand Professional turns knowledge into productivity and ensures on-going end user competency.

(SOFTWARE PRODUCT)

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